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Job Overview
Employment Type
Full-time
Benefits
Birthday leave
Anniversary leave
Paid Time Off
Tuition Assistance
Double pay on holidays
Referral Bonus
free meal during shift
Loyalty Incentive
Employee Recognition Program
Discounts through Verizon and AT&T
Pay Advance Program
Medical insurance
Prescription drug insurance
Dental Insurance
Vision Insurance
Basic Term Life Insurance
AD&D insurance
401k
Flexible Spending Account for Dependent Care
Job Description
Dial is a distinguished community-oriented establishment committed to enhancing the quality of life for its residents. As a respected name in resident services, Dial fosters an environment where team members are encouraged to grow and learn from seasoned professionals, making it an inspiring workplace. This company is dedicated to not just extending the lives of its residents but also enriching their experiences daily, creating a family-like atmosphere filled with care and compassion. The culture at Dial values happiness, respect, and meaningful connection between staff and residents, ensuring that every interaction contributes positively to the community.
This full-time position a... Show More
This full-time position a... Show More
Job Requirements
- High school diploma or GED
- Previous experience as concierge or providing resident services
- Must be at least 18 years of age
Job Qualifications
- High school diploma or GED
- Previous experience as concierge or providing resident services
- Proficient in Microsoft Office programs
- Promote teamwork in providing services to residents
- Willingness to learn and help others
- Enjoyment in working with older adults
Job Duties
- Welcomes, determines nature of business, directs, registers, and announces all guests and visitors to appropriate personnel or resident/member
- Provides continual face-to-face communication with residents/families as a source of information for all community activities, events, policies, and procedures
- Takes transportation requests, maintains transportation log and drives as needed
- Answers multiline telephone system to accept incoming calls, determine purpose of callers, and direct callers to appropriate personnel
- Responds to emergency situations and is the point of contact in all emergency situations
- Makes reservations and maintains schedules for Guest Suites
- Ensures room readiness for guests
- Checks guests in and out
- Receives payments for rent, fees, Guest Suites, activities, and events as well as services and products
- Receives mail and packages and ensures they are distributed accurately and timely
- Updates and maintains resident/family emergency list and contact information as changes occur
- Processes clubhouse reservations for private events and guest suites
- Receives requests for maintenance and housekeeping services
- Performs any necessary administrative tasks such as filing, organizing, typing, data entry, envelope stuffing, addressing, or stamping
- Ensures reception area and Clubhouse are kept neat and clean
- Notifies Director when items need to be ordered, received, and maintained office and kitchen supplies
- Assists with activities/events as needed
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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