Concierge

Century Park Associates is a distinguished senior living community dedicated to enhancing the lives of its residents through exceptional care, hospitality, and service. Established with the philosophy that people come first, the organization fosters an environment built on trust, leadership, and high ethical standards. This commitment extends not only to the residents, who are encouraged to continue growing, learning, and contributing, but also to the associates who make a positive difference every day. Century Park Associates is recognized for creating a rewarding workplace where excellence, respect, and outstanding service are the pillars of all operations. The organization prides itself on a culture where associates consistently go beyond their job descriptions, contributing to the overall happiness and peace of mind of the residents.\n\nThe Concierge role at Century Park Associates is an integral position located primarily in the front lobby area, tasked with providing outstanding customer service and reception to residents, their families, and guests. Reporting directly to the Business Office Manager, this position demands a high level of professionalism, hospitality, and operational accuracy. The Concierge serves as the face of the community, responsible for ensuring the front lobby is welcoming, orderly, and reflects the values of warmth and care that is synonymous with the Century Park experience. This full-time position requires an individual who enjoys serving seniors with trustworthiness, dependability, and a cheerful disposition.\n\nKey responsibilities include greeting visitors, screening guests, maintaining a positive atmosphere, and handling various administrative duties such as clerical support, mail distribution, and managing records like resident directories and guest room reservations. Additionally, the Concierge supports sales and marketing efforts by managing inquiry calls and assisting in electronic health record systems when necessary. The ideal candidate demonstrates effective communication skills, the ability to multitask and meet deadlines, and maintains professional integrity by adhering to Century Park's Code of Ethics. Working efficiently with minimal supervision and handling frequent interruptions with a positive attitude are essential traits for success in this role. This position symbolizes the organizational commitment to a people-first approach, ensuring every visitor and resident receives the best possible experience from the moment they enter the community.