Concierge

Pittsburgh, PA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Range $17.00 - $18.00

Work Schedule

Flexible

Benefits

Competitive wages

Access to wages before payday

flexible scheduling options

Paid Time Off

Holidays

Health Insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

401(k) with employer matching

Paid training

meals

uniforms

Employee assistance program

Job Description

Provincial Senior Living is a respected member of the Discovery Senior Living family, which operates multiple lifestyle-focused senior living communities dedicated to enhancing the lives of seniors. With a strong foundation built on their "Pillars of Excellence," Provincial Senior Living takes pride in fostering a positive and supportive work environment that empowers thousands of team members. This commitment ensures staff feel valued and motivated to provide outstanding experiences for their residents. As part of a vibrant nationwide organization, the community continually strives to uphold a culture of respect, compassion, and professionalism, creating an atmosphere where seniors can thrive and enjoy a fulfilling lifestyle. The company focuses on delivering exceptional care through innovative programs and personalized services tailored to meet the unique needs of each resident. Prospective employees can expect rewarding career paths with opportunities for growth and advancement, supported by a comprehensive benefits package that recognizes their dedication.

Job Requirements

High school diploma or general education degree (GED) preferred
One to three years customer service experience and/or training
Ability to communicate effectively both verbally and in writing
Strong organizational skills
Ability to multitask and prioritize duties
Basic computer skills
Friendly and professional demeanor
Commitment to maintaining confidentiality and adhering to company policies

Job Qualifications

High school diploma or general education degree (GED) preferred
One to three years customer service experience and/or training
Or equivalent combination of education and experience

Job Duties

Carries out telephone answering and reception duties as required
Takes complete messages with pertinent information and communicates messages to the intended recipient
Greets residents and visitors
Answers inquiries and gives directions
Collates brochures for the marketing department
Prepares meal tickets for team members and family members, tallies meal count sheets for the dining staff
Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
Guest and Sign-In Logs as necessary
Manages appointments for residents and family members such as hairdresser, transportation, etc
Maintains and keeps desk and entry area neat and organized
Organizes, distributes mail to residents, Executive Director and Department Coordinators
Maintains resident forms for miscellaneous credits
Maintains adherence to all company personnel policies and established operating policies and procedures
Other duties as assigned