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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $17.00 - $18.00
Work Schedule
Flexible
Benefits
Competitive wages
Access to wages before payday
flexible scheduling options
Paid Time Off
Holidays
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) with employer matching
Paid training
meals
uniforms
Employee assistance program
Job Description
Provincial Senior Living is a respected member of the Discovery Senior Living family, which operates multiple lifestyle-focused senior living communities dedicated to enhancing the lives of seniors. With a strong foundation built on their "Pillars of Excellence," Provincial Senior Living takes pride in fostering a positive and supportive work environment that empowers thousands of team members. This commitment ensures staff feel valued and motivated to provide outstanding experiences for their residents. As part of a vibrant nationwide organization, the community continually strives to uphold a culture of respect, compassion, and professionalism, creating an atmosphere where seniors can thrive and enjoy... Show More
Job Requirements
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- Ability to communicate effectively both verbally and in writing
- Strong organizational skills
- Ability to multitask and prioritize duties
- Basic computer skills
- Friendly and professional demeanor
- Commitment to maintaining confidentiality and adhering to company policies
Job Qualifications
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- Or equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- Takes complete messages with pertinent information and communicates messages to the intended recipient
- Greets residents and visitors
- Answers inquiries and gives directions
- Collates brochures for the marketing department
- Prepares meal tickets for team members and family members, tallies meal count sheets for the dining staff
- Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
- Guest and Sign-In Logs as necessary
- Manages appointments for residents and family members such as hairdresser, transportation, etc
- Maintains and keeps desk and entry area neat and organized
- Organizes, distributes mail to residents, Executive Director and Department Coordinators
- Maintains resident forms for miscellaneous credits
- Maintains adherence to all company personnel policies and established operating policies and procedures
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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