
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.00 - $18.00
Work Schedule
On-call
Weekend Shifts
Benefits
Medical
Dental
Vision
vacation
personal day
sick pay
Holidays
Complimentary Meals
Bonus opportunities
Life insurance
Team member discount program
401(k) savings plan
recognition programs
Student Loan Refinancing
Pet insurance
Employee assistance program
Emergency Financial Assistance
Job Description
INSERT COMMUNITY NAME is a premier senior living community managed by Oakmont Management Group. Nestled on a beautifully landscaped campus, the community offers residents exceptional quality, comfort, and care complemented by five-star services and world-class amenities. This community is dedicated to providing a fulfilling, rewarding lifestyle to seniors by promoting continuing independence with individualized comprehensive support. Residents enjoy meaningful engagements and relationships with staff members who embrace the core values of authenticity, teamwork, compassion, commitment, and resilience. Oakmont Management Group, the parent company, operates an extensive portfolio across California, Hawaii, and Nevada, providing numerous opportunities for career growth, relocation, and travel. The group's mission emphasizes developing a winning culture centered on compassion and dedication, which is deeply infused in every team member's approach to service. Eligible team members benefit from comprehensive medical, dental, and vision plans; paid time off including vacation, personal days, sick pay, and holidays; complimentary meals; bonus opportunities; company-paid life insurance; 401(k) savings plans with company match; and other valuable perks such as student loan refinancing, pet insurance, and an employee assistance program.
The Concierge role is integral to maintaining a welcoming and efficient environment within the community. The position involves greeting visitors warmly, fulfilling resident requests, and arranging property tours, embodying the high standards the community upholds. The concierge also handles administrative responsibilities such as answering a multi-line telephone system, providing clear and professional communication, and offering clerical support as needed. A key aspect of this role is monitoring the Emergency Alert System and responding immediately to calls, ensuring a safe and secure environment for residents, guests, and staff alike. This part-time position typically covers Wednesdays, weekends, and on-call shifts in the morning and/or evening, with a pay range of $17 to $18 per hour. The ideal candidate demonstrates excellent customer service skills, proficiency in office software, and the ability to interact thoughtfully with diverse groups including residents, family members, and healthcare professionals. This role is perfect for someone passionate about contributing to a senior living community's vibrant and supportive atmosphere, with opportunities for personal and professional development within a respected regional management company. Oakmont Management Group encourages applicants to share in their commitment to excellence, teamwork, and compassionate service, making a positive impact on the lives of seniors every day.
The Concierge role is integral to maintaining a welcoming and efficient environment within the community. The position involves greeting visitors warmly, fulfilling resident requests, and arranging property tours, embodying the high standards the community upholds. The concierge also handles administrative responsibilities such as answering a multi-line telephone system, providing clear and professional communication, and offering clerical support as needed. A key aspect of this role is monitoring the Emergency Alert System and responding immediately to calls, ensuring a safe and secure environment for residents, guests, and staff alike. This part-time position typically covers Wednesdays, weekends, and on-call shifts in the morning and/or evening, with a pay range of $17 to $18 per hour. The ideal candidate demonstrates excellent customer service skills, proficiency in office software, and the ability to interact thoughtfully with diverse groups including residents, family members, and healthcare professionals. This role is perfect for someone passionate about contributing to a senior living community's vibrant and supportive atmosphere, with opportunities for personal and professional development within a respected regional management company. Oakmont Management Group encourages applicants to share in their commitment to excellence, teamwork, and compassionate service, making a positive impact on the lives of seniors every day.
Job Requirements
- Must be at least 18 years of age
- High school diploma or equivalent
- Prefer two (2) years of experience in a hospitality setting or prior senior living community
- Excellent customer service skills
- Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
- Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
- Must pass a criminal background check and health screening tests, including physical and TB tests
- For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of the COVID-19 or other communicable diseases, per regulatory guidelines
Job Qualifications
- Must be at least 18 years of age
- High school diploma or equivalent
- Prefer two (2) years of experience in a hospitality setting or prior senior living community
- Excellent customer service skills
- Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
- Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
- Must pass a criminal background check and health screening tests, including physical and TB tests
- For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of the COVID-19 or other communicable diseases, per regulatory guidelines
Job Duties
- Provide all residents, guests, and visitors with exceptional customer service
- Answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner
- Monitor the Emergency Alert System and immediately respond to every call
- Effectively manage business center and process incoming and outgoing mail
- Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards
- Encourage teamwork through cooperative interactions with co-workers and other departments
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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