Concierge

Frontier Senior Living is a reputable and well-established company dedicated to providing exceptional senior living experiences across various communities in the United States. With a rich portfolio of communities, each location is committed to upholding superior service standards and cultivating a lifestyle that enriches the lives of its senior residents. Frontier Senior Living prides itself on fostering a welcoming, supportive, and vibrant environment where residents can thrive with dignity and respect. Their mission centers on delivering meaningful experiences not only for their residents but also for their team members and community partners, emphasizing compassion, respect, and a strong sense of community.

The Oak Hills Terrace Memory Care community in Tyler, Texas, is currently seeking a dedicated Concierge to join their team. This role is crucial to ensuring the smooth, efficient operation of the community, particularly during weekends and selected weekday evenings. The Concierge will be responsible for providing high-level customer service by welcoming visitors, answering incoming calls, and supporting the sales office in various capacities under the guidance of the Executive Director. More than just administrative assistance, this position demands a compassionate and attentive approach to customer service that aligns with the community’s core values and commitment to quality care.

This is a part-time opportunity, requiring availability on Saturdays and Sundays from 8am to 5pm, with potential additional hours Tuesday through Thursday evenings. The ideal candidate will possess exceptional interpersonal skills, a professional appearance, and an ability to engage positively with residents, families, staff, and visitors. Responsibilities also include maintaining a clean, presentable office environment, assisting with company social media efforts, managing special projects, and acting as a point of contact to address questions and concerns, ensuring a welcoming atmosphere that supports the overall mission of Frontier Senior Living.

Frontier Senior Living offers a competitive salary and an encouraging workplace culture that values initiative and mutual respect among team members. Employees benefit from a comprehensive package that includes medical, dental, and vision insurance, life and AD&D coverage, various flexible spending and disability insurance options, as well as a 401(k) retirement plan with a competitive match. Those passionate about serving senior residents and committed to enhancing their quality of life are encouraged to apply to be part of this rewarding and dynamic community-oriented role.