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Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible schedule
Job Description
Hudson Oaks is a reputable property management company that focuses on providing exceptional residential experiences in Bryan, Texas. As part of their commitment to excellence, Hudson Oaks prioritizes resident satisfaction with dedicated teams working to maintain high standards of service and building maintenance. They specialize in managing upscale residential buildings like The First Residences, offering residents a blend of comfort, security, and convenience. The company's approach involves fostering a welcoming community environment while ensuring the seamless operation of property amenities and services. As an established company in the real estate management sector, Hudson Oaks is known for its professional standards... Show More
Job Requirements
- High school diploma or equivalent
- Previous Concierge or customer service experience
- Ability to work in a fast-paced environment
- Strong communication skills
- Ability to multitask and prioritize
- Professional demeanor and ethical standards
- Availability to work full time
- Willingness to attend resident events
Job Qualifications
- Customer service experience
- Ability to communicate clearly and effectively
- Experience in fast-paced environments
- Ability to multitask and meet deadlines
- Familiarity with property management operations
- Strong interpersonal skills
- Experience training team members
Job Duties
- Schedule Concierge team
- Communicate effectively with residents and visitors
- Maintain a friendly and professional demeanor
- Welcome residents and visitors with excellent customer service
- Handle questions about building and amenities
- Address resident complaints and requests
- Oversee safe-keeping of the building's keys
- Issue keys only to authorized personnel
- Report faults or damage to fixtures
- Liaise with maintenance team
- Facilitate customer service from Concierge team to residents
- Manage package handling and vendor sign-in
- Coordinate elevator and amenity scheduling
- Disseminate information and ensure shift transitions
- Train new Concierge team members
- Assist in developing customer service measures
- Attend and support resident events
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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