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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $14.50 - $16.00
Work Schedule
Day Shifts
Weekend Shifts
Fixed Shifts
Benefits
Competitive wages
Access to wages before payday
flexible scheduling
Paid Time Off
Holidays
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) with employer matching
Paid training
Opportunities for advancement
meals
uniforms
Employee assistance program
Job Description
Provincial Senior Living is a distinguished operator of lifestyle-driven Independent Living communities across the United States. The company is deeply committed to enriching the lives of its senior residents, as well as its team members, by upholding foundational Pillars of Excellence that emphasize personalized care, hospitality, and meaningful connection. Serving thousands of residents and families in over 13,000 units nationwide, Provincial Senior Living prides itself on being part of one of the largest senior living networks in the country. Notably, their communities have earned the prestigious Great Place to Work certifications continuously from 2022 through 2026, underscoring the company’s dedication... Show More
Job Requirements
- High school diploma or equivalent
- one to three years of customer service experience
- excellent interpersonal and communication skills
- ability to manage multiple tasks efficiently
- friendly and professional demeanor
- basic computer proficiency
- availability to work weekend shifts
- ability to maintain confidentiality and professionalism
- strong organizational skills
- reliable and punctual
Job Qualifications
- High school diploma or general education degree (GED) preferred
- one to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- takes complete messages with pertinent information and communicates messages to the intended recipient
- greets residents and visitors
- answers inquiries and gives directions
- collates brochures for the marketing department
- prepares meal tickets for team members and family members, tallies meal count sheets for the dining staff
- updates the resident phone list and roster and move-in and move-out register daily
- manages appointments for residents and family members such as hairdresser and transportation
- maintains and keeps desk and entry area neat and organized
- organizes, distributes mail to residents, executive director and department coordinators
- maintains resident forms for miscellaneous credits
- maintains adherence to all company personnel policies and established operating policies and procedures
- other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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