Concierge

Integral Senior Living (ISL) is a leading senior living management company proudly operating Independent Living, Assisted Living, and Memory Care communities across California and nearby regions. With a commitment to delivering compassionate care and fostering vibrant lifestyles, ISL serves thousands of residents and their families throughout the area. As an organization guided by its foundational 'Culture Keepers' principles, ISL strives to create purpose-driven environments where residents can thrive and team members are empowered, valued, and supported. The company’s sustained excellence in workplace culture is highlighted by multiple Great Place to Work® certifications from 2022 through 2026.

Integral Senior Living is recognized as one of the largest senior living organizations in the nation. The company’s culture thrives on purpose, collaboration, and continuous growth. By investing heavily in learning and development opportunities, ISL ensures its team members have the necessary tools and support to build rewarding careers within the senior care industry. Those who join ISL gain access to a professional and warm environment that promotes personal and career advancement alongside meaningful work impacting seniors’ daily lives.

The Concierge position at Integral Senior Living is an essential role within the community team, designed for individuals who enjoy engaging with people and providing excellent customer service. The Concierge acts as the welcoming face of the community, greeting residents, guests, and employees warmly while managing communication channels such as telephone and in-person inquiries. This role requires a detail-oriented individual who can multitask effectively by handling appointment scheduling, message management, and various administrative duties that keep the community operating smoothly.

In this position, the Concierge is responsible for answering phone calls, directing inquiries, preparing meal tickets, updating resident information, and maintaining a neat and organized front entrance area. The role also involves coordinating appointments for residents and family members for services like transportation or haircuts. Furthermore, the Concierge supports marketing efforts by collating brochures and assisting with resident forms related to credits and other necessities.

Working in a senior living environment like ISL provides a fulfilling opportunity to make a daily impact on the lives of older adults, as well as fostering a welcoming atmosphere for families and visitors. ISL offers competitive wages, flexible scheduling options for both full-time and part-time positions, paid time off and holidays for full-time employees, comprehensive benefits including health, dental, vision, life, and disability insurances, a 401(k) plan with employer matching, paid training, opportunities for career advancement, meals, uniforms, and an employee assistance program.

This position is ideal for candidates with strong communication skills, a customer-service mindset, and a compassionate approach towards seniors and their families. If you are seeking to make a positive difference while working in a supportive and recognized senior living community, Integral Senior Living offers the environment and benefits to help you succeed and grow your career.