Concierge

Highmark Residential is a well-established real estate management company known for its commitment to providing exceptional living experiences in its apartment communities. Situated in Uptown Square, Highmark Residential prides itself on fostering a collaborative and supportive work environment that empowers employees to excel and grow professionally. The company values each role as essential to its ongoing success and reputation, ensuring that every team member receives the tools and support needed to thrive. At Highmark, employees are part of a challenging yet fulfilling workplace culture where career progression, continuous development, and financial rewards are priorities. Highmark Residential is dedicated to creating vibrant communities where residents enjoy not just quality housing but also an exceptional lifestyle.

The Resident Services Coordinator plays a vital role within Highmark Residential, acting as the welcoming face and first point of contact for residents and visitors alike. This position is responsible for maintaining a warm and inviting environment that enhances the overall living experience within the community. The coordinator’s duties involve managing the front desk operations, assisting residents with their needs, and fostering an atmosphere that reflects Highmark’s dedication to superior customer service. This role requires an individual who is poised, professional, and capable of handling multiple tasks with diplomacy and a positive attitude.

As a Resident Services Coordinator, you will be entrusted with a variety of responsibilities including maintaining detailed knowledge of the apartment community and its amenities, assisting residents by accepting work orders, and coordinating services that enhance the community’s vibrancy. You will also be involved in the upkeep of common areas, reporting maintenance issues, and assisting with resident functions which promote engagement and satisfaction among community members. This full-time position offers competitive pay ranging from $19.29 to $21.00 per hour, along with numerous benefits such as medical, dental, and vision insurance, flexible spending accounts, and a generous 30% rent discount for associates.

Highmark Residential supports its employees through continuous professional development and career progression sessions designed to help team members achieve their personal and professional goals. The company fosters a culture of empowerment and teamwork, encouraging associates to contribute their best while recognizing their efforts through monthly bonus opportunities and other rewards. Additionally, benefits such as paid time off, parental leave, life insurance, disability coverage, and 401(k) matching further enhance the total compensation package, making this an attractive opportunity for candidates seeking a rewarding career in residential property management.

This role requires availability for overtime, weekend, holiday, and evening work, reflecting the dynamic needs of the community and its residents. A successful Resident Services Coordinator at Highmark Residential is someone who is dependable, communicative, and eager to contribute positively to the community's atmosphere. This position offers not only a job but a chance to be an integral part of a team dedicated to making Highmark’s communities exceptional places to live. If you are a motivated individual with a customer-focused mindset and a willingness to be part of a growing company, Highmark Residential offers a promising and supportive career path.