Concierge

Little Rock, AR, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $14.75 - $19.25

Work Schedule

Day Shifts

Benefits

Medical

Dental

Vision

Life insurance

Voluntary disability

Paid Time Off

Holidays

401(k) retirement savings plan

Job Description

Fox Ridge North Little Rock, located in North Little Rock, Arkansas, is a well-established senior living community that is now a proud member of the AgeWell Solvere Living family. AgeWell Solvere Living has been recognized as a certified Great Place to Work for eight consecutive years, highlighting its commitment to providing excellence in workplace culture and resident care. The organization places a strong emphasis on creating an inclusive, respectful, and supportive environment for both its residents and employees. Fox Ridge North Little Rock specializes in offering comprehensive living solutions tailored to seniors, focusing on comfort, safety, and community engagement, making it an ideal place to work for individuals passionate about senior care and community service.

The Part-Time Concierge role at Fox Ridge North Little Rock is a dynamic and integral position within the community. This position is designed for an outgoing, compassionate, and organized individual who enjoys engaging with seniors and providing exceptional customer service. Working Monday through Friday from 3PM to 7PM, the Concierge will serve as the primary ambassador and frontline representative of the community, ensuring that every visitor and resident has a welcoming and positive experience from the moment they enter the premises.

The Concierge’s role is multifaceted, combining administrative, hospitality, and clerical duties. The ideal candidate will be responsible for greeting visitors, answering and directing phone calls professionally, managing mail and packages, and performing a variety of light housekeeping and organizational tasks. The Concierge must also be adept at handling sensitive situations involving residents and ensure that safety and emergency protocols are followed meticulously.

Candidates who join Fox Ridge North Little Rock can anticipate a supportive work environment backed by the benefits of a nationally recognized organization that values employee well-being and development. This role offers an excellent opportunity for individuals seeking part-time employment with flexible hours dedicated to making a positive impact in the lives of seniors. The position requires excellent interpersonal and communication skills, solid administrative capabilities, and a heartfelt passion for contributing to a vibrant senior living community. If you are someone who thrives in a setting that combines warmth, professionalism, and meaningful service, this role is an excellent fit.

Job Requirements

High school diploma required
Outgoing and compassionate personality
Organizational skills
Ability to provide a great first impression
Interpersonal communication skills
Ability to work flexible hours
Ability to participate in holiday activities
Physically able to bend and reach
Physically able to sit for extended periods
Willingness to work weekends and holidays as assigned
Ability to work shifts other than the one hired for
Ability to work extended hours if necessary
Willingness to undergo background, criminal, and drug tests
Ability to handle potentially hostile or emotionally upset residents

Job Qualifications

High school diploma required
Must possess a high degree of interpersonal relations skills and ability to relate to a variety of people and personalities
Requires considerable initiative and judgment
Must have word-processing and clerical skills
Must be able to work flexible hours and participate in holiday activities

Job Duties

Provides positive first impression to all who enter the community
Answers and screens all incoming telephone calls in a courteous and professional manner, routing calls and taking messages as appropriate
Greets all visitors in a friendly, courteous, and professional manner
Screens and requires visitors to sign in at reception desk
Notifies residents of visitors
Instructs resident's visitor according to resident's instructions
Receives and processes incoming mail
Accepts all outgoing mail/packages
Types, copies, orders, and maintains inventory of office supplies, performing other clerical duties as assigned
Maintains and updates emergency phone number log and keeps log at front desk
Maintains and updates emergency contact information on each resident and keeps information at front desk
Assists managers with various clerical responsibilities
Pages staff as necessary
Takes RSVPs for special functions, as necessary
Oversees sign-up for scheduled transportation
Hands out maintenance requests forms and passes them onto environmental services director
Performs other duties as necessary, including light housekeeping duties