Concierge

Sunrise Senior Living is a leading provider of senior living services dedicated to enhancing the lives of older adults by promoting longer, healthier, and happier living. Recognized as a Great Place to Work by Activated Insights for the eighth time, Sunrise stands out for its exceptional workplace culture and commitment to meaningful service. As part of the Sunrise team, employees are empowered to build meaningful relationships with residents, their families, and fellow team members, creating a warm and welcoming environment. The company values the individual contributions of each team member, fostering an atmosphere where passion, growth, and community engagement thrive. This dedication ensures that Sunrise remains a leader in senior care, combining care excellence with a fulfilling work experience. The environment at Sunrise supports team members in following their passions while making a valuable difference in the lives of seniors they serve.

The Concierge plays a critical role as the initial point of contact and first impression for Sunrise Senior Living communities. This position involves greeting prospective residents, their families, and visitors with warmth and professionalism, managing all external and internal communications efficiently, and communicating messages meticulously. The Concierge supports the Director of Sales and the Executive Director by providing community information and assisting in the recruitment process alongside the Business Office Coordinator or HR Designee. In addition to managing the front desk, the role includes supervising the Bistro area to maintain a welcoming atmosphere through cleanliness, refreshments, and music. This part-time or full-time position offers competitive compensation dependent on location and experience, with a focus on administrative duties, customer service, risk management compliance, and sales support. Candidates for this role will be essential in ensuring safety protocols are observed and in contributing to a positive community experience by engaging in various marketing, administrative, and operational tasks. The Concierge’s duties promote community engagement and help maintain high safety standards, supporting Sunrise’s mission to provide exceptional senior care. This role is ideal for individuals who excel at multitasking, possess strong organizational and communication skills, and thrive in a team-oriented environment. Extensive training and compliance with state or provincial requirements are imperative for success in this role, alongside active participation in team and community initiatives offered by Sunrise. Overall, the Concierge position is a meaningful and dynamic role that contributes directly to the positive reputation and smooth operations of Sunrise Senior Living, offering a rewarding career path for those passionate about serving others and making a tangible impact in the senior care industry.