Concierge

Century Park Associates is a distinguished senior living community committed to delivering an enriching and supportive lifestyle for its residents. With a well-established reputation in the senior care industry, Century Park Associates focuses on fostering an environment that emphasizes trust, leadership, and personal ethics among its staff. The company's approach, centered on putting people first, ensures that every interaction with residents, families, and team members exemplifies excellence, respect, and exceptional service. Century Park Associates is well-regarded for its culture of compassion and professionalism where employees are empowered to go beyond job descriptions to positively impact residents' lives.

The Concierge position at Century Park Associates is a part-time role, primarily covering weekday evenings and weekends, designed for individuals who thrive in customer service and community-oriented environments. This role is pivotal as the first point of contact for residents, families, and visitors in the front lobby area. The Concierge plays an essential role in enhancing the welcoming atmosphere and maintaining the smooth operation of front desk and lobby activities. Reporting directly to the Business Office Manager, the Concierge must balance a variety of responsibilities, including greeting guests and handling administrative tasks with utmost professionalism.

This position demands someone with a sincere enjoyment of serving seniors, excellent telephone etiquette, and the ability to multi-task efficiently amidst frequent interruptions. Candidates should be proficient with Microsoft Office applications such as Word and Excel, and comfortable operating standard office machines including fax machines, copiers, and scanners. The job requires a high school diploma or equivalent as a minimum educational requirement.

In addition to serving as the community's first greeter and creating a warm, hospitable environment, the Concierge will also provide administrative support, handle mail and package distribution, manage guest room reservations, and assist with systems like the Electronic Health Record (EHR) as needed. The role also supports sales and marketing efforts by managing incoming inquiries and coordinating with the sales team. A successful Concierge at Century Park Associates displays integrity and professionalism, adhering to organizational codes of ethics and completing all compliance training.

Overall, this position offers a unique opportunity to be part of a community that values the importance of resident care and staff fulfillment. Century Park Associates fosters a workplace where team members are encouraged to make meaningful contributions, exemplify positivity, and embrace responsibilities with enthusiasm. This role is perfect for those looking to contribute to the wellbeing and satisfaction of seniors while building their career in a caring and professional environment.