Concierge

Courtyards at Lake Granbury is a premier retirement community located in Granbury, Texas, specializing in assisted living and memory care services for senior residents. As a Sonida Senior Living community, Courtyards at Lake Granbury is dedicated to providing an exceptional quality of life through compassionate care, innovative technology, and supportive services tailored to the unique needs of each individual. The community is designed to foster independence, dignity, and comfort for seniors while ensuring their safety and well-being in a warm, welcoming environment.

Courtyards at Lake Granbury values its employees by offering competitive wages, comprehensive benefits, and a supportive work culture. The community emphasizes flexible scheduling and continuous learning opportunities, enabling team members to balance work and personal life effectively while advancing their careers. Employees have access to cutting-edge technology tools, such as SafelyYou AI video technology to prevent falls, advanced electronic health records (EHR) systems to streamline care assessments, Sage to enhance call light response times, and Microsoft Power BI for data management, all designed to improve service and care delivery.

The role of Receptionist at Courtyards at Lake Granbury is vital to maintaining smooth communication and operations within the community. This position serves as the first point of contact for visitors, residents, and staff, playing a critical role in fostering a positive first impression. Receptionists are responsible for managing incoming calls, directing queries appropriately, greeting guests, sorting and forwarding mail, and coordinating express mail services such as FedEx and UPS. They also address customer questions and concerns with professionalism and empathy, ensuring a high level of customer service and satisfaction.

Working as a Receptionist in this senior living community means embracing a culture that values dependability, responsibility, and teamwork. The role requires excellent communication skills and a genuine passion for making a difference in the lives of senior residents. By joining Courtyards at Lake Granbury, receptionists become part of a compassionate team dedicated to enriching the lives of older adults and supporting their health and happiness.

The company supports ongoing education and professional growth with paid referral programs and training, medical, dental, vision, and life/disability insurance, as well as a 401k retirement savings plan with discretionary company match. Other employee benefits include an Employee Assistance Program, dependent care and flexible spending accounts, paid time off available from day one, and a variety of resources aimed at promoting work-life balance and overall employee well-being. Courtyards at Lake Granbury is an equal opportunity employer committed to compliant hiring practices and providing a respectful workplace.

This exciting opportunity offers competitive salary and benefits in a meaningful role that impacts the lives of a vulnerable population. Candidates who enjoy providing exceptional customer service and care, appreciate being a dependable member of a team, and are motivated by contributing to the well-being of seniors will find this position rewarding and fulfilling.