Concierge

INSERT COMMUNITY NAME is a premier senior living community nestled on a beautifully landscaped campus, dedicated to delivering exceptional quality, comfort, and care. Managed by Oakmont Management Group, a recognized leader in the senior living industry with communities in California, Nevada, and Hawaii, we provide residents a five-star environment enhanced by a range of services and amenities tailored to their needs. The community emphasizes a rewarding lifestyle that fosters independence through individualized comprehensive support, ensuring every resident enjoys meaningful and fulfilling daily experiences.

At INSERT COMMUNITY NAME, we cultivate a culture founded on authentic values including authenticity, teamwork, compassion, commitment, and resilience. Our goal is to build lasting relationships with residents, their families, and team members, creating an environment where everyone feels a sense of belonging and pride. With a significant footprint across three states, the Oakmont Management Group offers substantial opportunities for career growth, relocation, and travel for employees looking to expand their professional journey within the senior living sector.

The Concierge position offered at INSERT COMMUNITY NAME is an integral role within our vibrant community. This role involves providing top-tier customer service by greeting visitors, supporting residents' various requests, arranging property tours, and responding promptly and professionally to telephone inquiries. The concierge acts as a welcoming first point of contact for residents and guests, delivering a positive and helpful presence that reflects the company’s mission and values.

In addition to customer interaction, the concierge supports administrative operations by managing communications on a multi-line telephone system, coordinating the business center’s functions, and handling incoming and outgoing mail. Maintaining safety and security standards is also vital, as this role ensures a safe environment for staff, residents, and visitors. The concierge fosters teamwork through collaboration with co-workers and ensures effective communication across departments for seamless community operation.

Ideal candidates for the Concierge role are at least 18 years old, possess a high school diploma or equivalent, and preferably have two years of experience in a hospitality or senior living environment. The position demands excellent interpersonal skills, proficiency in computer applications including Microsoft Office, and the ability to communicate effectively with a variety of stakeholders such as employees, supervisors, healthcare professionals, residents, and their families.

This shift-based position covers evening hours from 4 PM to 7:30 PM on Thursday, Friday, and Saturday, ensuring coverage during high activity periods within the community. Selected candidates must pass criminal background checks and health screenings that include physical and TB tests. In line with health and safety protocols, team members may also be required to participate in COVID-19 prevention measures such as vaccinations, daily screening, surveillance testing, and the use of personal protective equipment as per regulatory guidelines.

Joining our team at INSERT COMMUNITY NAME means becoming part of a passionate and dedicated group committed to excellence and joy in senior living. We offer competitive compensation, comprehensive benefits, and a supportive work environment where each team member's contributions are valued. Our establishment is proud to be an Equal Opportunity Employer, promoting diversity and inclusion in every aspect of our operations.