Concierge

Frontier Senior Living is a respected and well-established senior living company known for its commitment to providing excellent care and quality lifestyle services to senior residents across the United States. The company operates a portfolio of communities, each designed to offer a unique and enriching environment where residents can feel comfortable, supported, and valued. Frontier Senior Living places a strong emphasis on creating meaningful experiences for its residents, team members, and community partners by fostering a culture of compassion, respect, and dedication. The community at Oak Hills Terrace Memory Care in Tyler, Texas, is part of this network and represents the company’s dedication to specialized memory care services within a nurturing and engaging setting. This location emphasizes compassionate care tailored to individuals with memory impairments and supports their well-being with personalized attention and a safe environment.

The role of Concierge at Oak Hills Terrace Memory Care is a critical position within the community, tasked with overseeing the smooth functioning of daily operations. This role is perfect for someone who is passionate about delivering high-level customer service with a compassionate approach. As the first point of contact for visitors, clients, and residents’ families, the Concierge ensures a welcoming and supportive atmosphere, maintaining communication and assisting with various operational needs. The position is part-time with weekend shifts on Saturdays and Sundays from 8 am to 5 pm. There is also an opportunity to work additional hours on Tuesday, Wednesday, and Thursday evenings from 4:30 pm to 7 pm, offering a flexible schedule that can accommodate various personal commitments.

As a member of the Frontier Senior Living team, the Concierge will play a significant role in creating positive first impressions through friendly greetings, answering and routing incoming calls, assisting with social media activities, and supporting the sales office as needed. Attention to detail and professionalism are essential in ensuring that the office space remains clean and presentable at all times. Additionally, the Concierge will be involved in special projects, contributing to the overall efficiency and success of the community’s operations. Frontier Senior Living values initiative and teamwork, encouraging employees to contribute ideas and maintain a respectful work environment.

Beyond the day-to-day responsibilities, Frontier Senior Living offers competitive pay and a comprehensive benefits package, including medical, dental, vision, and life insurance, among others. With a commitment to employee well-being, the company provides a 401(k) plan with a competitive match program, short-term disability, accident insurance, critical illness insurance, and hospital indemnity insurance. The company fosters a supportive culture where team members can grow professionally while making a meaningful difference in the lives of seniors. Working in this role offers the chance to join a reputable organization dedicated to excellence and compassionate care in the senior living industry. Prospective candidates who share Frontier Senior Living's mission to enrich the lives of seniors and demonstrate strong interpersonal and communication skills are encouraged to apply and become part of the Frontier Difference.