Concierge

Oakmont Management Group is a renowned leader in the senior living industry, headquartered in Irvine, California. They manage an extensive portfolio of communities under the Oakmont Senior Living and Ivy Living brands, serving thousands of seniors across California, Nevada, and Hawaii. Known for their commitment to excellence and compassionate care, Oakmont fosters an atmosphere that feels like family for team members, residents, and their families. Their approach emphasizes meaningful relationships, joy, laughter, and a steadfast dedication to service quality. With a focus on providing individualized, comprehensive support, Oakmont communities enable residents to enjoy independence and a rewarding lifestyle within beautifully maintained environments.

Santianna is one of Oakmont’s premier senior living communities located in Carlsbad, California. This community features a beautifully landscaped campus and a five-star service model that blends comfort, quality, and top-tier amenities. The community is dedicated to fostering a culture centered on values such as authenticity, teamwork, compassion, commitment, and resilience. With a strong support system and tailored resident programs, Santianna ensures that all residents experience fulfilling and meaningful lives.

This particular position is for a part-time Concierge with variable hours and required work on Sundays, offering $18 to $19 per hour. The Concierge acts as the welcoming face of the community, providing exceptional customer service to residents, visitors, and guests. Key responsibilities include greeting visitors, answering multi-line telephones professionally, arranging property tours, and supporting administrative functions with clerical duties. The role demands a high level of attentiveness, strong communication skills, and the ability to maintain a safe and secure environment. The Concierge also manages business center operations, processes mail, and monitors emergency alert systems, responding promptly to calls to ensure resident safety.

This role is integral to the overall positive experience at Santianna, enhancing resident satisfaction by delivering prompt and courteous service while upholding the community's mission and values. Given Oakmont’s broad presence across multiple states, employees have ample opportunities for career growth, relocation, and travel. The company also offers a comprehensive benefits package, including medical, dental, vision, vacation, holidays, complimentary meals, bonuses, life insurance, and various employee assistance programs. Overall, the Concierge position at Santianna by Oakmont Management Group represents an excellent opportunity for individuals passionate about hospitality and elder care to build a meaningful career in a supportive and dynamic environment.