Concierge - (Expired Job)

Sunrise Senior Living is a leading provider of senior living services, dedicated to empowering residents to live longer, healthier, and happier lives. The company has cultivated a culture recognized repeatedly as a Great Place to Work®, emphasizing a supportive and fulfilling environment for its team members. At Sunrise, the focus extends beyond caregiving to building meaningful relationships with residents, their families, and team members, fostering a community where everyone thrives and shines together. Sunrise Senior Living is committed to delivering exceptional service through a foundation built on the sacred value of human life, core values, and principles of service that guide every interaction.

The role of Concierge at Sunrise Senior Living embodies the company's dedication to guest experience and seamless community operations. This part-time position, located at the Whispering Chase community in Cheyenne, Wyoming, offers a competitive hourly wage ranging from $12.25 to $15.35, depending on experience and qualifications. As the first point of contact, the Concierge plays a key role in shaping the impressions of potential residents, families, and visitors by providing warm greetings, managing calls, and offering community information. The Concierge supports various administrative functions and contributes to recruitment efforts, thus playing a vital role in both resident and team member engagement.

In this position, the Concierge is responsible for overseeing the community’s entry area, ensuring that visitors feel welcomed with refreshments and a pleasant atmosphere. They handle call management by answering telephone inquiries promptly, taking messages, and coordinating appointments such as hairdresser visits or transportation for residents. The Concierge also assists with marketing and move-in procedures by preparing materials and supporting the Director of Sales, enhancing the community’s outreach and reputation.

Beyond front desk responsibilities, the role includes managing the Bistro area by monitoring cleanliness, maintaining snack supplies, and maintaining a comfortable environment with music. The Concierge contributes significantly to risk management efforts by ensuring compliance with safety procedures, maintaining rosters and schedules essential for emergency protocols, and supporting the Safe Leaving Program which prioritizes residents’ security.

Administrative duties are vast and critical, ranging from tracking meal tickets, processing money in accordance with internal controls, organizing mail distribution, to updating various logs and registers. The Concierge also participates actively in team meetings, training sessions, and engagement programs, reinforcing a collaborative and growth-oriented workplace culture.

Sunrise Senior Living values strong communication, organizational skills, and a customer-focused mindset. The role requires proficiency in computer applications such as Microsoft Office and internal Sunrise software. Safety compliance, including adherence to Personal Protective Equipment protocols and fire safety, is a mandatory component of daily responsibilities. Employment candidates must meet health and safety pre-employment standards, including passing drug testing and complying with vaccination requirements as applicable.

Joining Sunrise Senior Living means becoming part of a community that celebrates uniqueness and promotes a positive career path with ample support. Benefits offered include comprehensive medical, dental, vision, and life insurance plans, retirement savings, paid time off, tuition reimbursement, and employee assistance programs. This role offers not just a job but a chance to make a profound difference in the lives of seniors while growing professionally in a top-rated workplace environment.

Together at Sunrise, employees find ways to shine by supporting an organization dedicated to dignity, care, and respect for those they serve, ensuring an enriching and meaningful career journey.