Concierge

Ivy Park of Milpitas is a premier senior living community beautifully situated on a well-maintained and landscaped campus, dedicated to providing exceptional quality, comfort, and care for its residents. Managed by Oakmont Management Group, a respected and well-established leader in the senior living industry, Ivy Park combines five-star services and amenities to create a warm, welcoming environment where seniors can enjoy a fulfilling and rewarding lifestyle. The community emphasizes individualized, comprehensive support that helps residents maintain their independence while encouraging meaningful relationships and active engagement.

Oakmont Management Group oversees a broad portfolio of communities across California, Nevada, and Hawaii, offering significant opportunities for career growth, relocation, and travel within the senior living industry. They focus on fostering a positive, team-oriented, and values-driven culture built on authenticity, teamwork, compassion, commitment, and resilience. The organization prioritizes the wellbeing of both residents and team members, ensuring a supportive work environment and a high standard of care.

The Concierge position at Ivy Park of Milpitas is a vital role responsible for creating a positive first impression, delivering outstanding customer service, and supporting day-to-day operations within the community. This part-time role encompasses weekend and weekday shifts and offers a competitive pay rate starting at $19.50 per hour. The Concierge serves as the welcoming face for visitors, residents, and families, handling a variety of duties that include greeting guests, addressing resident requests, arranging tours of the property, managing multi-line phone systems, and providing clerical support to the administrative team.

This role requires exceptional interpersonal skills, attention to detail, and the ability to multitask efficiently in a dynamic environment. The Concierge is integral to maintaining a safe and secure environment for all community members by monitoring the Emergency Alert System and responding promptly to calls. Additionally, the Concierge manages business center activities, including processing incoming and outgoing mail, ensuring smooth communication flow and logistical support.

Teamwork is an essential element of this position, as the Concierge collaborates closely with other departments to promote cooperative interactions and uphold the community’s values. Those who thrive in this role are compassionate individuals with a passion for senior care and hospitality, able to provide personalized service that enhances the quality of life for residents. The role offers not only the chance to develop professionally within a growing organization but also the opportunity to make a meaningful impact every day.

Ivy Park of Milpitas also offers a comprehensive benefits package to eligible team members, including medical, dental, and vision coverage, paid time off such as vacation, personal days, sick pay, and holidays, as well as complimentary meals. Employees may also access bonus opportunities, company-paid life insurance, a team member discount program, and a 401(k) savings plan with company match. Additional benefits include recognition programs, student loan refinancing assistance, pet insurance, an employee assistance program, and emergency financial assistance.

As an Equal Opportunity Employer, Oakmont Management Group is committed to diversity and inclusion in hiring practices, providing a safe and respectful workplace. They require team members to comply with health and safety protocols such as vaccinations, daily screenings, and protective equipment to safeguard everyone in the community. If you have a passion for service excellence and enjoy working in a supportive, close-knit team environment, this Concierge role at Ivy Park of Milpitas represents an excellent opportunity to join a top-tier senior living community and advance your career in the senior care industry.