Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.25 - $17.00
Work Schedule
Standard Hours
Benefits
competitive pay
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Paid holidays
Professional development opportunities
Life insurance
Employee assistance program
Job Description
Kingswood Reserve is a dedicated senior living community that places a strong emphasis on compassion, leadership, and growth. This establishment creates a vibrant and supportive environment tailored specifically for seniors, ensuring that every resident enjoys comfort, dignity, and a sense of belonging. Located in a welcoming community setting, Kingswood Reserve offers not just housing, but a nurturing place where seniors can thrive and engage with others. It is designed to meet the unique needs of older adults through personalized services, social activities, and attentive care. The community fosters a culture that values respect, kindness, and proactive support for the elderly, making it an ideal place for individuals seeking both a meaningful living experience and professional opportunities in the senior care field.
Kingswood Reserve is currently seeking a friendly and professional Concierge to join our team. This role is central to creating an inviting atmosphere for both residents and visitors by providing exceptional customer service and ensuring a seamless experience. The Concierge at Kingswood Reserve is more than just a receptionist; this individual serves as a warm and knowledgeable point of contact who assists with a range of needs, from greeting guests to coordinating transportation and local reservations. The role supports the overall well-being and satisfaction of residents while also serving as an important communication hub within the community.
This position offers competitive pay rates and benefits, including comprehensive health, dental, and vision insurance, paid time off and holidays, ongoing professional development opportunities, company-paid life insurance, and access to an Employee Assistance Program. The role involves a variety of duties that contribute to the smooth operation of the community, including administrative support, event coordination, problem resolution, and assistance with safety and security measures.
The ideal candidate is someone with a high school diploma or equivalent, who has a passion for working with seniors and embodies a professional appearance and demeanor. Previous experience in customer service or concierge roles is preferred, along with strong communication, interpersonal, organizational, and problem-solving skills. Proficiency with office technology including Microsoft Office Suite is also important. This is an opportunity for a personable, organized, and service-oriented individual to play a crucial role in enriching the lives of seniors and enhancing their community experience at Kingswood Reserve.
Kingswood Reserve is currently seeking a friendly and professional Concierge to join our team. This role is central to creating an inviting atmosphere for both residents and visitors by providing exceptional customer service and ensuring a seamless experience. The Concierge at Kingswood Reserve is more than just a receptionist; this individual serves as a warm and knowledgeable point of contact who assists with a range of needs, from greeting guests to coordinating transportation and local reservations. The role supports the overall well-being and satisfaction of residents while also serving as an important communication hub within the community.
This position offers competitive pay rates and benefits, including comprehensive health, dental, and vision insurance, paid time off and holidays, ongoing professional development opportunities, company-paid life insurance, and access to an Employee Assistance Program. The role involves a variety of duties that contribute to the smooth operation of the community, including administrative support, event coordination, problem resolution, and assistance with safety and security measures.
The ideal candidate is someone with a high school diploma or equivalent, who has a passion for working with seniors and embodies a professional appearance and demeanor. Previous experience in customer service or concierge roles is preferred, along with strong communication, interpersonal, organizational, and problem-solving skills. Proficiency with office technology including Microsoft Office Suite is also important. This is an opportunity for a personable, organized, and service-oriented individual to play a crucial role in enriching the lives of seniors and enhancing their community experience at Kingswood Reserve.
Job Requirements
- High school diploma or equivalent
- previous customer service or concierge experience preferred
- strong communication, interpersonal, and organizational skills
- ability to manage multiple tasks simultaneously and prioritize effectively
- compassion for and a desire to work with the elderly
- professional appearance and demeanor
- proficiency with office equipment and software, including Microsoft Office Suite
- strong problem-solving and conflict resolution skills
Job Qualifications
- High school diploma or equivalent
- previous customer service or concierge experience preferred
- strong communication, interpersonal, and organizational skills
- ability to manage multiple tasks simultaneously and prioritize effectively
- compassion for and a desire to work with the elderly
- professional appearance and demeanor
- proficiency with office equipment and software, including Microsoft Office Suite
- strong problem-solving and conflict resolution skills
Job Duties
- Greet residents, families, and visitors warmly, providing assistance with inquiries, directions, and requests to ensure a positive experience
- offer a variety of concierge services, including arranging transportation, coordinating reservations, and helping residents with special requests or errands
- serve as a central point of contact for residents and staff, communicating important information about community events, activities, and announcements
- maintain a high level of customer service, ensuring that all residents feel valued, heard, and well-supported in their needs and requests
- perform light administrative duties such as maintaining logs, scheduling appointments, and assisting with resident or visitor check-in/check-out procedures
- assist in the coordination of community events and activities, ensuring residents are informed and engaged
- address any concerns or issues promptly and professionally, ensuring that problems are resolved quickly and to the satisfaction of residents and their families
- assist with security procedures, including monitoring guest and visitor access, maintaining a safe environment, and reporting any concerns to management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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