
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $17.00 - $18.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
vacation
Paid Time Off
Bonus opportunities
Company paid life insurance
Job Description
Ivy Park at Wood Ranch is a premier senior living community managed by Oakmont Management Group, a recognized leader in the senior living industry. Located on a beautifully landscaped campus, Ivy Park offers an exceptional quality of life through five-star services and amenities tailored to promote comfort, care, and continuing independence for its residents. Oakmont Management Group operates numerous communities across California, Hawaii, and Nevada, and is known for fostering a culture centered on authenticity, teamwork, compassion, commitment, and resilience. This comprehensive support system ensures residents enjoy a rewarding lifestyle enriched by meaningful relationships with fellow residents, families, and team members.
The Concierge position at Ivy Park at Wood Ranch is a vital role focused on creating an inviting and supportive environment for residents, guests, and visitors. This role is scheduled for Sundays and Mondays from 4 PM to 8 PM with a pay range of $17.00 to $18.00 per hour. The Concierge serves as the initial point of contact, responsible for greeting visitors warmly, assisting residents with their requests, and facilitating property tours. Additionally, the role includes managing multi-line telephone systems and providing clerical support to the administrative team. The Concierge also plays a key part in maintaining the safety and security of the community by monitoring emergency alert systems and responding promptly to calls.
This position requires a blend of exceptional customer service skills, administrative proficiency, and the ability to foster teamwork and cooperation among departments. Candidates should have a minimum of two years of hospitality or senior living community experience, be comfortable operating personal computers with MS Office applications, and possess strong communication skills to interact effectively with residents, families, and healthcare professionals. Oakmont Management Group prioritizes the health and safety of its team members and residents, and accordingly, applicants must be willing to comply with background checks, health screenings, and COVID-19 related health protocols.
Joining Oakmont Management Group means becoming part of a compassionate team dedicated to enhancing the lives of seniors while enjoying numerous career growth opportunities, including relocation and travel. Eligible team members benefit from comprehensive medical, dental, and vision coverage, paid time off, bonus opportunities, life insurance, and other valuable perks. Oakmont Management Group prides itself on its welcoming atmosphere where joy, laughter, and excellent service go hand-in-hand, making it a rewarding place to build a career in senior living hospitality.
The Concierge position at Ivy Park at Wood Ranch is a vital role focused on creating an inviting and supportive environment for residents, guests, and visitors. This role is scheduled for Sundays and Mondays from 4 PM to 8 PM with a pay range of $17.00 to $18.00 per hour. The Concierge serves as the initial point of contact, responsible for greeting visitors warmly, assisting residents with their requests, and facilitating property tours. Additionally, the role includes managing multi-line telephone systems and providing clerical support to the administrative team. The Concierge also plays a key part in maintaining the safety and security of the community by monitoring emergency alert systems and responding promptly to calls.
This position requires a blend of exceptional customer service skills, administrative proficiency, and the ability to foster teamwork and cooperation among departments. Candidates should have a minimum of two years of hospitality or senior living community experience, be comfortable operating personal computers with MS Office applications, and possess strong communication skills to interact effectively with residents, families, and healthcare professionals. Oakmont Management Group prioritizes the health and safety of its team members and residents, and accordingly, applicants must be willing to comply with background checks, health screenings, and COVID-19 related health protocols.
Joining Oakmont Management Group means becoming part of a compassionate team dedicated to enhancing the lives of seniors while enjoying numerous career growth opportunities, including relocation and travel. Eligible team members benefit from comprehensive medical, dental, and vision coverage, paid time off, bonus opportunities, life insurance, and other valuable perks. Oakmont Management Group prides itself on its welcoming atmosphere where joy, laughter, and excellent service go hand-in-hand, making it a rewarding place to build a career in senior living hospitality.
Job Requirements
- Must be at least 18 years of age
- high school diploma or equivalent
- prefer two years of experience in a hospitality setting or prior senior living community
- excellent customer service skills
- able to operate a personal computer and be proficient in MS Office programs
- possess written and verbal communication skills
- must pass a criminal background check
- must pass health screening tests including physical and TB tests
- willing to comply with COVID-19 safety protocols
Job Qualifications
- Must be at least 18 years of age
- high school diploma or equivalent
- prefer two years of experience in a hospitality setting or prior senior living community
- excellent customer service skills
- able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
- possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
- must pass a criminal background check and health screening tests, including physical and TB tests
- willing to comply with COVID-19 protocols and safety measures as required by regulatory guidelines
Job Duties
- Provide all residents, guests, and visitors with exceptional customer service
- answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner
- monitor the Emergency Alert System and immediately respond to every call
- effectively manage business center and process incoming and outgoing mail
- maintain a safe and secure environment for all staff, residents, and guests, following established safety standards
- encourage teamwork through cooperative interactions with co-workers and other departments
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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