Concierge

Pomona, CA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $16.90 - $18.00

Work Schedule

Flexible

Benefits

Competitive wages

Access to wages before payday

flexible scheduling

Paid Time Off

Paid holidays

Health Insurance

Dental Insurance

Job Description

Provincial Senior Living is a premier management company that specializes in operating lifestyle-driven Independent Living communities throughout the United States. With a focus on enriching the lives of seniors and employees alike, Provincial Senior Living manages more than 13,000 units and serves thousands of residents and their families. The company operates under a set of foundational Pillars of Excellence, emphasizing personalized care, exceptional hospitality, and fostering lasting connections within their communities. This commitment to quality and culture has earned Provincial Senior Living Great Place to Work certifications for consecutive years from 2022 to 2026, reflecting their dedication to a positive... Show More

Job Requirements

High school diploma or general education degree (GED) preferred
One to three years customer service experience and/or training
Or equivalent combination of education and experience

Job Qualifications

High school diploma or general education degree (GED) preferred
One to three years customer service experience and/or training
Or equivalent combination of education and experience

Job Duties

Carries out telephone answering and reception duties as required
Takes complete messages with pertinent information and communicates messages to the intended recipient
Greets residents and visitors
answers inquiries and gives directions
Collates brochures for the marketing department
Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff
Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
Guest and Sign-In Logs as necessary
Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
Maintains and keeps desk and entry area neat and organized
Organizes, distributes mail to residents, Executive Director and Department Coordinators
Maintains resident forms for miscellaneous credits
Maintains adherence to all company personnel policies and established operating policies and procedures
Other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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