Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
401k
Fulltime benefits
Part-time Benefits
Employee Referral Bonus
Incentives
Training
Development
Career laddering
Work-life balance
flexible scheduling
telehealth
flex spending
Health savings account
Job Description
Harmony is a reputable community-focused establishment dedicated to providing exceptional living experiences for its residents. Located at 2 Fenwick Road, Hampton, Virginia, Harmony offers a welcoming environment that combines comfort, safety, and professional services. As a respected organization in the Hampton area, Harmony prides itself on its commitment to quality, attention to detail, and a supportive atmosphere where residents and staff alike can thrive. The company is known for fostering a culture of respect, teamwork, and excellence, ensuring that all interactions and operations contribute positively to the community's well-being and security.
The Concierge/Receptionist role at Harmony is a vital position that serves as the first point of contact for all visitors, residents, and staff. This role encompasses a wide range of administrative and support duties designed to enhance the community's operational efficiency and security. Responsibilities include greeting visitors warmly, managing telephone communications, maintaining security protocols through monitoring systems, and performing essential clerical tasks such as filing, copying, and managing logs. The Concierge/Receptionist is also responsible for monitoring resident and visitor sign-in logs, coordinating resident services such as van schedules, and ensuring the lobby and front desk areas are clean and orderly. This role demands a high degree of professionalism, organization, and the ability to multitask effectively in a busy environment. The successful candidate will be courteous, polite, and able to communicate clearly both verbally and in writing. They must demonstrate a professional appearance and demeanor, reflecting the community’s standards and values.
Working as a Concierge/Receptionist at Harmony offers a unique opportunity to contribute to a supportive, secure, and well-managed living environment. The role supports multiple departments through various office functions and requires attendance at regular in-service training and staff meetings, highlighting the organization’s investment in employee development and teamwork. This position offers flexible scheduling, including weekends and holidays, and is suitable for individuals committed to providing outstanding service and support in a community setting. Harmony values its employees and supports their professional growth through training, development, and career advancement opportunities, making this role a gateway to a rewarding career in community services and administration.
The Concierge/Receptionist role at Harmony is a vital position that serves as the first point of contact for all visitors, residents, and staff. This role encompasses a wide range of administrative and support duties designed to enhance the community's operational efficiency and security. Responsibilities include greeting visitors warmly, managing telephone communications, maintaining security protocols through monitoring systems, and performing essential clerical tasks such as filing, copying, and managing logs. The Concierge/Receptionist is also responsible for monitoring resident and visitor sign-in logs, coordinating resident services such as van schedules, and ensuring the lobby and front desk areas are clean and orderly. This role demands a high degree of professionalism, organization, and the ability to multitask effectively in a busy environment. The successful candidate will be courteous, polite, and able to communicate clearly both verbally and in writing. They must demonstrate a professional appearance and demeanor, reflecting the community’s standards and values.
Working as a Concierge/Receptionist at Harmony offers a unique opportunity to contribute to a supportive, secure, and well-managed living environment. The role supports multiple departments through various office functions and requires attendance at regular in-service training and staff meetings, highlighting the organization’s investment in employee development and teamwork. This position offers flexible scheduling, including weekends and holidays, and is suitable for individuals committed to providing outstanding service and support in a community setting. Harmony values its employees and supports their professional growth through training, development, and career advancement opportunities, making this role a gateway to a rewarding career in community services and administration.
Job Requirements
- High school diploma or GED
- experience in administration functions
- ability to answer phones politely and professionally
- organized and able to work well with others
- polite and considerate to residents, visitors, co-workers and management
- effective verbal and written communication
- able to sit for extended periods
- able to multitask and function effectively in a busy environment
- willing to work flexible schedule including weekends and holidays
- attend all required in-services and staff meetings
Job Qualifications
- High school diploma or GED
- experience in administration functions
- effective verbal and written communication skills
- ability to work well with others as part of a team
- polite and considerate interpersonal skills
- ability to multitask in a busy environment
- professional appearance and demeanor
- organizational skills
Job Duties
- Greeting all visitors to the community
- answering the telephone
- transferring calls to appropriate party
- taking accurate messages
- monitoring walkie-talkie, door security system and fire panel as needed
- monitoring resident sign-in and sign-out log and visitor registration log
- completing administrative support functions such as filing and making copies
- filling out and logging service request forms for residents and staff
- greeting visitors
- keeping front desk and lobby area clean and neat
- selling meal tickets and accounting for them by payroll deduction or personal check
- ensuring security of the building by monitoring logs and checking entrances/exits
- attending in-services and staff meetings
- assisting with coordinating van schedule for residents
- following confidentiality policies regarding resident information
- performing supportive office functions for all departments
- completing other assigned duties
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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