Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $18.00 - $20.00
Work Schedule
Fixed Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Disability insurance
wellness programs
Professional development initiatives
Job Description
Associa is a leading property management company recognized for its commitment to elevating the living and working experiences of communities across the United States. With a focus on exceptional service, Associa specializes in managing residential and commercial properties, blending innovative technology and skilled professionals to deliver unparalleled management solutions. Known for fostering a supportive and growth-oriented work environment, the company has consistently been honored as a Great Place to Work for six consecutive years and has earned numerous Best and Brightest awards for various locations. This dedication to excellence extends to their employee benefits and development initiatives, offering a comprehensive package to support work-life balance and professional growth.
The role of Concierge at Associa is a vital customer-facing position designed to provide superior service and support to guests and customers. As the visible point of contact, the Concierge serves as an upscale, high-end information desk employee who enhances the overall experience through proactive and personalized assistance. This position requires a strong familiarity with the local area, including knowledge of public transportation systems such as bus, train, and subway schedules, enabling the Concierge to provide accurate directions and assistance to guests. In addition to directional guidance, the Concierge performs various supportive tasks such as receiving packages for guests, managing dry cleaning services, and assisting with other guest needs, ensuring a seamless and welcoming environment.
This part-time position, located at 402 Rockefeller Irvine, CA 92612, offers a competitive hourly wage ranging from $18.00 to $20.00, with prior experience in a similar role being highly valued. The work schedule is Monday, Tuesday, Friday, and Saturday from 1:30 pm to 10:00 pm, making it ideal for individuals seeking a flexible yet structured work opportunity. The Concierge is expected to execute administrative and managerial tasks aligned with the facility's mission while creating a positive and memorable experience for each guest by attentively addressing their inquiries and requirements. Furthermore, Associa emphasizes a collaborative team environment where the Concierge acts as a proactive, detail-oriented team member capable of managing time effectively and prioritizing tasks in a fast-paced setting.
Working at Associa means being part of a company that values professional communication skills, proficiency in Microsoft Office products, and a strong commitment to delivering exceptional customer service. The role offers a unique opportunity to engage with diverse guests and contribute to a prestigious company recognized for its standard of excellence. If you are a motivated, personable individual with a passion for helping others and a knack for managing multiple responsibilities efficiently, the Concierge role at Associa offers an enriching and rewarding career path.
The role of Concierge at Associa is a vital customer-facing position designed to provide superior service and support to guests and customers. As the visible point of contact, the Concierge serves as an upscale, high-end information desk employee who enhances the overall experience through proactive and personalized assistance. This position requires a strong familiarity with the local area, including knowledge of public transportation systems such as bus, train, and subway schedules, enabling the Concierge to provide accurate directions and assistance to guests. In addition to directional guidance, the Concierge performs various supportive tasks such as receiving packages for guests, managing dry cleaning services, and assisting with other guest needs, ensuring a seamless and welcoming environment.
This part-time position, located at 402 Rockefeller Irvine, CA 92612, offers a competitive hourly wage ranging from $18.00 to $20.00, with prior experience in a similar role being highly valued. The work schedule is Monday, Tuesday, Friday, and Saturday from 1:30 pm to 10:00 pm, making it ideal for individuals seeking a flexible yet structured work opportunity. The Concierge is expected to execute administrative and managerial tasks aligned with the facility's mission while creating a positive and memorable experience for each guest by attentively addressing their inquiries and requirements. Furthermore, Associa emphasizes a collaborative team environment where the Concierge acts as a proactive, detail-oriented team member capable of managing time effectively and prioritizing tasks in a fast-paced setting.
Working at Associa means being part of a company that values professional communication skills, proficiency in Microsoft Office products, and a strong commitment to delivering exceptional customer service. The role offers a unique opportunity to engage with diverse guests and contribute to a prestigious company recognized for its standard of excellence. If you are a motivated, personable individual with a passion for helping others and a knack for managing multiple responsibilities efficiently, the Concierge role at Associa offers an enriching and rewarding career path.
Job Requirements
- Knowledge of Microsoft Office products including Word, Excel, Outlook at a proficient level
- Professional communication skills in phone, interpersonal, written, and verbal forms
- Proven professional customer service skills
- Self-motivated, proactive, detail-oriented, and a team player
- Competent time management and time-critical prioritization skills
Job Qualifications
- Proficiency in Microsoft Office products such as Word, Excel, and Outlook
- Strong professional communication skills including phone, interpersonal, written, and verbal communication
- Demonstrated customer service skills with a professional demeanor
- Ability to work independently while being a team player
- Detail-oriented with strong time management and prioritization skills
- Previous experience in a concierge or customer service role preferred
Job Duties
- Welcomes guests/new customers to the facility
- Performs various administrative/managerial tasks in support of the facility's mission
- Creates a positive experience for guests by attending to needs and answering questions
- Provides directions and information about the surrounding area including public transportation schedules
- Receives and manages packages and dry cleaning services for guests
- Maintains professional and courteous communication with guests and team members
- Prioritizes tasks effectively and manages time in a fast-paced environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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