Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $22.00
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Work Schedule

Split Shifts
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Benefits

Medical
Dental
Vision
voluntary benefits
401k
Paid Time Off
Pet insurance
Child care support
Employee assistance program

Job Description

The hiring establishment is a community-focused facility located in Englewood, Colorado, committed to providing exemplary service and a welcoming environment to its residents and visitors. This organization places a strong emphasis on compassionate care and excellent customer service, particularly catering to senior residents. As a reputable and engaging community, it offers a variety of services and amenities designed to enhance the quality of life for its residents. By fostering a warm and supportive atmosphere, the establishment ensures that everyone feels valued and at home. The employment opportunity is for a Concierge position, currently open with shifts of 12 hours, offering... Show More

Job Requirements

  • Must have compassion for and desire to work with seniors
  • ability to communicate effectively with residents, families, staff, vendors, and the general public
  • strong organizational and follow-up skills, and the ability to manage multiple priorities
  • knowledge of word processing, spreadsheets, and email functions
  • must be able to pass a criminal background check and drug test

Job Qualifications

  • High school diploma or equivalent
  • previous experience in customer service or receptionist role preferred
  • strong communication and interpersonal skills
  • ability to manage multiple priorities effectively
  • proficiency with word processing, spreadsheets, and email
  • compassionate attitude towards seniors
  • ability to work independently and as part of a team

Job Duties

  • Proactively assist residents, families, visitors, and employees with questions or problems resulting in a positive experience
  • greet all visitors and answer incoming calls in a professional and respectful manner
  • monitor entry area for visitors and guests, greets and directs as necessary, answer incoming telephone calls and resident calls, forward and take messages, receive and send packages for residents, assist with residents who request assistance with mailing letters and packages
  • manage the lobby, monitor and ensure desk and lobby are clean and neat, create a comfortable, inviting area, assist the activity director and/or others as necessary in promoting activities with residents in the lobby
  • respond to inquiries and/or tours when Community Relations Director, Executive Director, and Resident Care Directors are not available, facilitate experiences/tours of the community as needed
  • promote and encourage residents to participate in activities
  • follow and communicate company policies and procedures
  • seek out and perform other duties as assigned or needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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