Concessions Supervisor, Rate Field

Delaware North Sportservice is a well-established hospitality company with a rich history dating back over 100 years. As a family-owned global enterprise, Delaware North specializes in managing concessions, premium dining, and retail services across various renowned venues. One of their notable partnerships includes operating at Rate Field, the home of the Chicago White Sox, since 1940. This 40,615-seat stadium features a diverse menu inspired by Windy City favorites and serves thousands of guests on game days and special events. Delaware North’s extensive operations span iconic sports arenas, national parks, casinos, hotels, and retail establishments, providing employees with a dynamic and exciting work environment that fosters growth and professional development.

Delaware North values its team members as the cornerstone of delivering exceptional customer experiences. The company is committed to supporting employees' personal and professional well-being by offering a comprehensive benefits package, flexible work schedules, and opportunities for training and development. They emphasize inclusivity and equal employment opportunity, welcoming applicants from all backgrounds to contribute to shaping the future of hospitality together.

The role of Concessions Supervisor at Delaware North Sportservice in Rate Field is a part-time position with hourly pay ranging from $25.00 to $30.00. This position is ideal for individuals who are enthusiastic about fast-paced, guest-focused environments and enjoy being part of live event action. As a Concessions Supervisor, you will take on a leadership role responsible for overseeing team members to ensure they deliver exceptional guest service throughout the event.

Your duties will include assigning tasks, assisting with team member training, managing operational aspects such as labor and profit loss, and handling cash and tip records accurately. Additionally, you will be actively involved in assisting guests, stocking inventory, resolving complaints, and maintaining high standards of food quality and service. Given the nature of the role, you will thrive in a dynamic atmosphere where multitasking, quick decision-making, and proactive problem-solving are essential.

This position requires prior experience in the restaurant industry, with at least two years preferred in a supervisory role. The ability to direct employees effectively, anticipate guest needs, and maintain composure under pressure will contribute to your success in this role. Physical demands include standing, walking, bending, lifting up to 50 pounds occasionally, and working outdoors in different weather conditions based on the season. Shift schedules are primarily during days, evenings, and weekends, making it suitable for candidates seeking flexibility.

Overall, this opportunity at Delaware North offers more than just a job; it provides a path to build a rewarding career in hospitality with a company that cares about your growth and well-being. Join Delaware North’s legacy of delivering great experiences in great places and be part of a thriving team environment at one of Chicago’s iconic sports venues.