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Job Overview
Employment Type
Part-time
Seasonal
Compensation
Hourly
Range $16.50 - $19.00
Work Schedule
Standard Hours
Flexible
Day Shifts
Weekend Shifts
Benefits
weekly pay
Training and development opportunities
Employee Discounts
Flexible work schedules
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid vacation days and holidays
Paid parental bonding leave
Employee assistance program
tuition and professional certification reimbursement
Job Description
Delaware North Sportservice is a renowned hospitality and food service provider that has been operating in various iconic venues globally for over 100 years. As a family-owned company with a rich history, Delaware North takes pride in delivering excellent guest experiences across multiple sectors including sports arenas, casinos, national parks, hotels, and retail environments. Operating concessions and premium dining at Progressive Field since 1994, Delaware North plays a crucial role in enhancing the experience of over 35,000 fans attending Major League Baseball's Cleveland Guardians games. The company is deeply committed to the personal and professional growth of its team members,... Show More
Job Requirements
- Must be at least 21 years old
- experience working in a restaurant required
- preferred minimum of 2 years' supervisory experience
- ability to implement rules and direct employees
- no college degree required
- ability to stand, walk, bend, reach, and perform repetitive motions constantly
- ability to occasionally lift stock up to 50 pounds
- ability to work outdoors or in variable temperatures depending on the season
Job Qualifications
- Must have experience working in a restaurant
- preferred minimum of 2 years' supervisory experience
- ability to implement rules and direct employees
- strong guest service skills
- capable of anticipating and fulfilling guest needs in a fast-paced environment
- effective communication and leadership skills
- no college degree required
Job Duties
- Assign duties to scheduled team members and assist with training
- investigate and resolve complaints regarding food quality, service, or accommodations
- manage labor and profit loss
- ensure proper cash handling and tip record-keeping for the shift
- assist guests, stock shelves, count inventory, and perform cashier duties when necessary
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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