Concessions Supervisor, Petco Park

Delaware North is a globally recognized hospitality and food service company with a rich history spanning over 100 years. As a family-owned enterprise, Delaware North operates a diverse portfolio of venues including sports arenas, national parks, casinos, hotels, and retail spaces. Its commitment to delivering exceptional guest experiences and providing outstanding career development opportunities for employees sets it apart in the hospitality industry. One of its marquee locations is Petco Park in San Diego, California, a 42,445-seat stadium that serves as the home to Major League Baseball's San Diego Padres. Since 2004, Delaware North has operated the concessions, premium dining, and retail services at Petco Park. The venue offers upscale dining options including private chef tasting rooms, providing guests with an enhanced entertainment and dining experience.

The Concessions Supervisor role at Delaware North presents an exciting opportunity to join the team at Petco Park for the seasonal major league baseball events and other happenings throughout the year. This is a seasonal, hourly position paying between $25.00 to $32.00 per hour. The Concessions Supervisor is a dynamic leadership role responsible for directing team members within the concessions area to ensure every guest enjoys extraordinary service and quality food offerings. This role is perfect for someone who thrives in a fast-paced environment and enjoys leading a team while actively engaging with guests.

In this supervisory capacity, the individual will assign duties during shifts, assist with training new and existing team members, and maintain smooth operational flow during busy game days and events. The supervisor is responsible for investigating and resolving any guest complaints related to food quality, service, or accommodations to uphold Delaware North's high standards. Fiscal responsibilities, including managing labor costs and profit and loss, as well as ensuring proper cash handling and documenting tip records for the shift, are key components of the position.

In addition to management responsibilities, the Concessions Supervisor is expected to step into frontline roles as needed, such as assisting guests, restocking shelves, performing inventory counts, and working as a cashier to keep operations running smoothly. The position requires flexibility in scheduling, including availability for days, evenings, holidays, weekends, and event dates. This variety offers employees a dynamic and engaging work environment that is anything but routine.

Delaware North values the personal and professional well-being of its team members and provides a comprehensive benefits package. All employees benefit from weekly pay, training and development opportunities, employee discounts, and flexible work schedules. Eligible team members may also access health, dental, and vision insurance, 401(k) plans with company match, paid vacation and holidays, paid parental bonding leave, employee assistance programs, and tuition or professional certification reimbursement.

Joining Delaware North means being part of a legacy that respects diversity and equal opportunity, fostering a welcoming and inclusive workplace for all. No college degree is required for this role, though experience working in a restaurant environment and supervisory experience are highly valued. The physical demands of the job include standing, walking, bending, reaching, and lifting occasionally up to 50 pounds, with some work performed outdoors depending on the season. If you are passionate about hospitality and eager to be part of a team that delivers the ultimate fan experience at an iconic sports arena, the Concessions Supervisor position at Petco Park with Delaware North is an excellent fit.