Concessions Supervisor | Part-Time | Dr. Phillips Center for the Performing Arts
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $28.00 - $30.00
Benefits
401(k) savings plan
401(k) matching
Job Description
Oak View Group (OVG) is a global leader in the premium live entertainment infrastructure and services industry. Since its inception in 2015, the company has rapidly expanded to become a dominant force in venue development, venue management, hospitality, and sponsorship sales across the live entertainment sector. OVG manages and owns a remarkable portfolio of seven world-class venues globally, working alongside some of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions that span four continents. As a major player in the entertainment ecosystem, OVG’s mission is to transform the live experience through innovative venue solutions and exceptional service delivery, providing unique and memorable experiences for fans worldwide.
The Concessions Supervisor role at Oak View Group is a vital leadership position focused on overseeing the concessions operations that serve guests during live events. This role demands an individual who is personable, highly adaptable, and skilled at working in a dynamic, fast-paced environment that can change from event to event. The supervisor acts as an essential link between the Director of Concessions and the broader leadership team, contributing to key projects such as training new and existing staff, managing inventory, and coordinating special events. This role requires consistency and reliability, with a strong emphasis on excellent attendance and flexibility in scheduling to meet the demands of live event operations.
The Concessions Supervisor is responsible for ensuring the smooth setup and service of food and beverage concessions, managing teams of workers and temporary labor, maintaining sanitation and safety standards, and delivering outstanding guest service. They play a crucial role in maintaining the operational excellence Oak View Group is known for, ensuring that all guests have a positive and safe experience at each event. The position offers a competitive hourly wage of $28.00 to $30.00 and includes benefit options such as participation in a 401(k) savings plan with matching contributions, reflecting OVG’s commitment to employee well-being and financial security.
This position is designed for individuals who have experience in supervisory roles within food and beverage environments and who demonstrate strong leadership, communication, and operational skills. The ability to handle cash transactions accurately, utilize basic office software, and maintain compliance with food handling and alcohol service regulations is essential for success in this role. Oak View Group values diversity and inclusivity, fostering a workplace culture that celebrates varied perspectives to drive innovation, enhance service quality, and uphold high standards of excellence.
Overall, the Concessions Supervisor at Oak View Group offers a unique opportunity to be part of a world-renowned live entertainment organization where service, teamwork, and leadership are paramount. Candidates will be contributing to an elite team that delivers extraordinary fan experiences at some of the most prestigious live venues and events worldwide. This position is open until July 31, 2026, providing ample time for interested applicants to apply and become part of this dynamic and exciting industry.
The Concessions Supervisor role at Oak View Group is a vital leadership position focused on overseeing the concessions operations that serve guests during live events. This role demands an individual who is personable, highly adaptable, and skilled at working in a dynamic, fast-paced environment that can change from event to event. The supervisor acts as an essential link between the Director of Concessions and the broader leadership team, contributing to key projects such as training new and existing staff, managing inventory, and coordinating special events. This role requires consistency and reliability, with a strong emphasis on excellent attendance and flexibility in scheduling to meet the demands of live event operations.
The Concessions Supervisor is responsible for ensuring the smooth setup and service of food and beverage concessions, managing teams of workers and temporary labor, maintaining sanitation and safety standards, and delivering outstanding guest service. They play a crucial role in maintaining the operational excellence Oak View Group is known for, ensuring that all guests have a positive and safe experience at each event. The position offers a competitive hourly wage of $28.00 to $30.00 and includes benefit options such as participation in a 401(k) savings plan with matching contributions, reflecting OVG’s commitment to employee well-being and financial security.
This position is designed for individuals who have experience in supervisory roles within food and beverage environments and who demonstrate strong leadership, communication, and operational skills. The ability to handle cash transactions accurately, utilize basic office software, and maintain compliance with food handling and alcohol service regulations is essential for success in this role. Oak View Group values diversity and inclusivity, fostering a workplace culture that celebrates varied perspectives to drive innovation, enhance service quality, and uphold high standards of excellence.
Overall, the Concessions Supervisor at Oak View Group offers a unique opportunity to be part of a world-renowned live entertainment organization where service, teamwork, and leadership are paramount. Candidates will be contributing to an elite team that delivers extraordinary fan experiences at some of the most prestigious live venues and events worldwide. This position is open until July 31, 2026, providing ample time for interested applicants to apply and become part of this dynamic and exciting industry.
Job Requirements
- High school diploma or equivalent
- At least 1-2 years supervisory experience in food and beverage
- Valid food handling certificate or alcohol service permit if required
- Ability to work flexible hours including nights, weekends, and holidays
- Strong communication and interpersonal skills
- Ability to handle cash transactions accurately
- Basic computer literacy
- Ability to maintain excellent attendance
- Must be able to work in a fast-paced, dynamic environment
Job Qualifications
- At least 1-2 years' experience working in a supervisory capacity in a food and beverage environment
- Ability to supervise the work of others
- Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment
- Ability to work well in a team-oriented, fast-paced, event-driven environment
- Possess a valid food handling certificate or alcohol service permit if required by state or federal regulations
- Ability to handle cash accurately and responsibly
- Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory
- Basic knowledge of office software, Excel, Word, Teams, and PowerPoint
Job Duties
- Oversee the setup and service of concessions food and beverage
- Assist in recording a guest’s order via POS system
- Observe guests to respond to any additional requests or observations and always strive to deliver excellent guest service to internal and external guests
- Ensure that menus and products are stocked and ready at the beginning of the event
- Supervises the setup of concessions functions, including beverages, snacks, and paper products
- Train and coach new and current employees on standard operation procedures in the concessions area
- Maintains sanitation, health, and safety standards in work areas
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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