Concessions Supervisor, Little Caesars Arena

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $17.25
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Work Schedule

Weekend Shifts
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Benefits

weekly pay
Training and development opportunities
Employee Discounts
Flexible work schedules
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
paid vacation days
Paid holidays
Paid parental bonding leave
Employee assistance program
Tuition and/or professional certification reimbursement

Job Description

Delaware North is a globally recognized hospitality and food service company with a rich heritage spanning over 100 years. As a family-owned business, Delaware North prides itself on fostering a supportive and inclusive environment while delivering exceptional experiences in iconic venues across the world. One of their premier operations includes managing food, beverage, and retail services at Little Caesars Arena in Detroit, Michigan. Little Caesars Arena is a state-of-the-art 20,000-seat venue that opened in 2017 and is home to the NHL's Detroit Red Wings and the NBA's Detroit Pistons. Delaware North’s involvement in this multipurpose arena encompasses offering a full range of services such as concessions, premium dining, club areas, loge boxes, and suites, all designed to deliver top-tier guest experiences within a lively sports and entertainment environment.

Delaware North offers part-time employment opportunities that are ideal for individuals who thrive in a dynamic, fast-paced setting. The part-time Concessions Supervisor role at Little Caesars Arena is a key leadership position tasked with overseeing concession team members and ensuring outstanding guest service during events. The role demands an energetic individual who enjoys the excitement of event days and desires to be actively involved in the game day atmosphere. Supervisors are expected to lead by example, assist with training, assign duties, and monitor the concession stands to maintain excellent service standards.

The Concessions Supervisor plays a pivotal role in the success of concession operations. This position includes responsibilities such as investigating guest complaints, monitoring inventory, assisting with opening and closing procedures, and engaging directly with guests to maintain satisfaction. Supervisors may also step in to stock shelves, perform cashier duties, and assist their team during busy periods. This role offers competitive pay at $17.25 per hour and includes access to a comprehensive benefits package designed to support personal and professional growth.

Delaware North values its team members and emphasizes well-being through benefits such as weekly pay, employee discounts, flexible work schedules, and extensive training and development opportunities. Eligible employees may also qualify for health, dental, and vision insurance, 401(k) plans with a company match, paid vacation and holidays, paid parental bonding leave, employee assistance programs, and tuition or professional certification reimbursement. The company is committed to diversity and inclusion, embracing all applicants and fostering a respectful workplace.

Working as a part-time Concessions Supervisor at Delaware North offers an exciting career path with opportunities to grow within a globally recognized company operating in one of Detroit's most iconic sports arenas. This role provides both customer-facing and leadership experience, perfect for those eager to develop their skills and contribute meaningfully to an unforgettable guest experience during live events. If you are passionate about hospitality, enjoy working in team environments, and want to be a part of delivering great times in great places, Delaware North at Little Caesars Arena is an outstanding opportunity to consider.

Job Requirements

  • Experience working in food service
  • minimum of 2 years of supervisory experience preferred
  • ability to implement rules and direct employees
  • ability to anticipate and fulfill guest needs while thriving in a fast-paced environment
  • no college degree required

Job Qualifications

  • Experience working in food service
  • minimum of 2 years of supervisory experience preferred
  • ability to implement rules and direct employees
  • ability to anticipate and fulfill guest needs while thriving in a fast-paced environment
  • no college degree required

Job Duties

  • Assign duties to scheduled team members and assist with training
  • investigate and resolve complaints regarding food quality, service, or accommodations
  • monitor food levels and order product from the warehouse as needed
  • assist with opening and closing procedures of concession stands in an assigned area
  • assist guests, stock shelves, count inventory, and perform cashier duties when necessary

Job Criteria

Experience

Mid Level (3-7 years)


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