Concessions Supervisor, EverBank Stadium

Delaware North Sportservice is a prominent hospitality and food service company that operates concessions and premium dining services at EverBank Stadium in Jacksonville, Florida. The stadium, with a seating capacity of 67,164, is the home stadium of the NFL's Jacksonville Jaguars. Delaware North has been managing the stadium's concessions since 2016 and is known for offering imaginative food and beverage options that celebrate the sports culture, including unique items like teal-colored buns and themed ice cream. As a family-owned company with over 100 years of history, Delaware North operates globally across various sectors including sports, casinos, national parks, hotels, and retail, providing employees with diverse career growth opportunities in the hospitality industry.

The role of Concessions Supervisor at Delaware North Sportservice is a seasonal position based at EverBank Stadium. This role is vital to providing exceptional guest service during events hosted at the stadium. Concessions Supervisors lead teams of associates to ensure smooth operations during game days and other events. This position offers hourly pay ranging from $18.00 to $20.00 and includes access to Delaware North’s comprehensive benefits package, which is designed to support the personal and professional well-being of its team members.

As a Concessions Supervisor, the successful candidate will be responsible for overseeing the daily activities of the concessions team, ensuring that food quality, customer service, and operational standards meet the company’s high expectations. Supervisors assign duties to team members, assist with training, manage labor costs and profitability, and maintain strict cash handling procedures during their shifts. They play a key role in managing guest complaints and ensuring overall guest satisfaction by fostering a positive and efficient work environment. In addition, they perform practical duties such as assisting guests, stocking shelves, counting inventory, and performing cashier duties when necessary.

Delaware North values supervisors who can thrive in a fast-paced environment, anticipate guest needs, and enforce operational policies effectively. Candidates with experience in restaurant environments and supervisory roles are preferred. Physical requirements include the ability to stand, walk, bend, and lift items up to 50 pounds, sometimes in variable outdoor conditions. The seasonal nature of the position means that shifts are dependent on event schedules, providing an exciting and dynamic work atmosphere.

Joining Delaware North at EverBank Stadium means becoming part of a global company that prioritizes creating memorable experiences for guests while supporting its employees’ growth through training, development, and flexible scheduling. The organization fosters an inclusive and equal opportunity workplace, welcoming team members from all backgrounds and promoting diversity. Whether you are looking to build a career in sports hospitality or seek seasonal employment with rewarding benefits, Delaware North offers a vibrant and supportive environment where you can grow your skills and enjoy working in some of the world’s most iconic venues.