Concessions Supervisor, Climate Pledge Arena

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $27.00
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Benefits

weekly pay
Employee assistance program
Training and development opportunities
Employee Discounts
Flexible work schedules
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid vacation days and holidays
Paid parental bonding leave
Tuition and/or professional certification reimbursement

Job Description

Delaware North is a global leader in hospitality and food service management with over 100 years of experience. This family-owned company operates in iconic venues ranging from sports arenas and national parks to casinos and entertainment complexes, delivering exceptional experiences to millions of guests annually. Delaware North prides itself on offering great times in great places and is dedicated to fostering personal and professional growth for its team members. At Delaware North, employees are integral to a worldwide legacy, supported by abundant opportunities for career advancement across various sectors such as restaurants, hotels, sports, gaming, operations, and retail.

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Job Requirements

  • Must be at least 21 years old
  • previous experience working in food and beverage required
  • at least two years of supervisory experience preferred
  • able to work a flexible schedule including nights, weekends, and holidays
  • self-motivated and able to work without direct supervision
  • must be able to implement rules and direct staff
  • excellent communication skills, written and verbal
  • excellent customer service and employee relations skills
  • able to stand and walk for the entire shift
  • able to lift or carry up to 50 lbs
  • able to reach up to 6-7 feet, twist, bend, and squat frequently
  • able to push and pull equipment, stock, mops, and brooms
  • exposed to variable temperatures

Job Qualifications

  • Must be at least 21 years old
  • previous experience working in food and beverage
  • at least two years of supervisory experience preferred
  • excellent communication skills, written and verbal
  • excellent customer service and employee relations skills
  • self-motivated and able to work without direct supervision
  • ability to implement rules and direct staff

Job Duties

  • Assign duties to scheduled team members
  • perform service tasks such as assisting guests, stocking shelves, counting inventory, cashier duties when necessary
  • investigate and resolve complaints regarding food quality, service, or accommodations
  • review work procedures and operational problems to improve service, performance, or safety
  • assist Concessions Manager with staff training and compliance
  • monitor daily and hourly cleaning
  • manage labor and profit loss
  • ensure proper cash handling and tip record-keeping for the shift
  • ensure associates are kept informed of policy or event changes

Job Location

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