CONCESSIONS SUPERVISOR & PINE KNOB MUSIC THEATER

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.00 - $19.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Instapay
High interest savings
Associate Shopping Program
Health and Wellness Program
Discount Marketplace
Employee assistance program

Job Description

Levy, a prominent leader in the Food, Beverage, and Retail industry, has been setting industry standards for over 40 years. Founded in Chicago as a delicatessen, Levy has grown impressively to manage operations in more than 200 entertainment, sports, and restaurant venues across the United States. Their commitment to creativity, impeccable service, and a true passion for great food allows them to craft unforgettable dining experiences for guests in a wide range of settings, from stadiums to high-end restaurants. They prioritize diversity, inclusion, and the development of team members, providing competitive wages and opportunities for growth. Associate benefits include Instapay for early wages access, high-interest savings through the EVEN app, and more.

The role of Concessions Supervisor at Pine Knob Music Theater offers an exciting opportunity for those interested in a supervisory position within a dynamic entertainment venue setting. The position offers a competitive pay range of $18.00 to $19.00 per hour and involves managing multiple concession stands, ensuring smooth operations, and delivering excellent guest service. Concessions Supervisors at Levy are responsible for organizing concession stand activities, maintaining inventory control, enforcing food safety and alcohol service policies, and ensuring a safe environment for guests and staff alike. This supervisory role ties together leadership with hands-on involvement in food preparation and customer interaction, providing a well-rounded experience in hospitality management within entertainment venues.

Other key aspects of the job include overseeing setup and breakdown of concessions, maintaining cleanliness and equipment safety, processing refunds when needed, and effectively communicating with team members and management via radio. The ideal candidate brings at least one year of leadership experience and possesses a strong understanding of food service operations, guest relations, and inventory management. Levy emphasizes a supportive work environment with substantial growth potential and benefits, encouraging applicants to join their expanding team at Pine Knob Music Theater and across other venues affiliated with Compass Group USA.

Job Requirements

  • minimum of one year leadership experience

Job Qualifications

  • minimum of one year leadership experience

Job Duties

  • manages the operations of multiple concession stands while assisting team members and maintaining a safe environment throughout operating hours
  • greets directs and responds to guest's questions and needs
  • understands menu offerings presentation and pricing
  • ensures proper product control and handling of inventory and equipment
  • follows food safety/sanitation guidelines
  • enforces alcohol service policies
  • processes refunds for guests when necessary
  • makes sure concessions stands are prepared for doors with proper displays clean organized and uncluttered both before and during events
  • assists in food preparation when necessary
  • monitors stock levels throughout events assists with restocking at times
  • ensures all essential paperwork/logs are completed correctly
  • uses proper radio etiquette to communicate with coworkers managers and dispatch
  • ensures concession stands are properly cleaned all equipment is turned off and building(s) are properly secured at the end of the event
  • performs other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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