Concessions Supervisor

SMG is a leading management company specializing in the operation of public assembly facilities such as stadiums, arenas, convention centers, and entertainment venues across various locations. With a strong focus on delivering exceptional guest experiences, SMG plays a pivotal role in organizing and managing large-scale events that range from sporting events and concerts to conventions and community gatherings. The company prides itself on creating safe, enjoyable, and efficient environments for guests, clients, and partners alike.

The role of the Concession Floor Supervisor at SMG is a critical part-time, hourly position responsible for overseeing the daily operations of concession stands during events. This role ensures that food service is executed seamlessly and efficiently to enhance the overall guest experience. As a supervisor, you will assist the Concessions Manager by directly managing concession stand leads, attendants, and cashiers before, during, and after events. Your leadership will be key to ensuring that food is prepared and served promptly, concession stands are properly set up and broken down, and that inventory is accurately counted and managed.

This position demands a hands-on approach where you must be capable of performing any of the roles associated with concession operations including cashier, runner, and stand worker duties. Managing and motivating stand personnel professionally and efficiently is central to maintaining high service standards and adhering to company guidelines. The ability to coordinate multiple tasks, adapt to fast-paced and dynamic event environments, and meet strict service schedules will be vital for success in this role.

Additionally, the Concession Floor Supervisor must maintain compliance with health and safety standards, which includes holding current TABC Certification and a Serve Safe food handler's permit. The role requires exceptional customer service skills and the ability to lead a team effectively while fostering a collaborative and positive work atmosphere. SMG’s commitment to equal employment opportunity means this is an inclusive role open to diverse candidates, including women, minorities, individuals with disabilities, and protected veterans.