Concessions Stand Attendant, Rate Field

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $18.70
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Work Schedule

Weekend Shifts
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Benefits

weekly pay
Training and development opportunities
Employee Discounts
Flexible work schedules
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
paid vacation days
Paid holidays
Paid parental bonding leave
Employee assistance program
tuition and professional certification reimbursement

Job Description

Delaware North is a globally recognized hospitality and food service company with a rich heritage spanning over 100 years. Known for its commitment to delivering exceptional guest experiences, Delaware North operates across diverse venues including iconic sports arenas, national parks, casinos, hotels, and retail outlets. One of its notable partnerships is with the Chicago White Sox, where it manages concessions, premium dining, and retail services at Rate Field, a well-known stadium with seating for over 40,000 fans. This partnership has been active since 1940, underscoring Delaware North's dedication to quality and consistency. The company prides itself on being a family-owned business with worldwide operations and a strong focus on employee growth, diversity, and community values. Delaware North offers opportunities not only in hospitality but also in gaming, operations, and retail sectors. With a work culture that emphasizes inclusivity and career development, Delaware North invests in its employees by providing ongoing training, development programs, and benefits designed to support personal and professional well-being.

The role of a part-time Concessions Stand Attendant at Rate Field, Chicago, Illinois, is an exciting opportunity to be part of the game day experience. This hourly position, paying $18.70, involves preparing and serving concession items while ensuring guests receive outstanding service. As a team member, you will be at the heart of the action, engaging with fans and contributing to a memorable event atmosphere. The job entails greeting guests with friendliness, clearly communicating menu offerings, and addressing any guest inquiries. It also includes hands-on responsibilities such as serving food and beverages in adherence to sanitation standards and liquor laws. Additional duties include setting up the kiosk, organizing inventory, and maintaining cleanliness and orderliness of the work area. The role requires handling transactions through the point-of-sale system and accurately balancing cash banks at the end of shifts.

Physical suitability is essential as the job involves constant standing, walking, bending, reaching, and repetitive activities. Occasional lifting of stock up to 50 pounds is required, and depending on the season, employees may work in confined spaces or varying temperature conditions. Shifts primarily occur during evenings, days, and weekends, making this role ideal for those looking for flexible scheduling. Delaware North supports this position with a comprehensive benefits package. Employees receive weekly pay, training opportunities, employee discounts, and flexible work schedules. Eligible team members can also access health, dental, and vision insurance, 401(k) plans with company match, paid vacation, paid holidays, parental bonding leave, an employee assistance program, and tuition or certification reimbursement to further their career growth. Overall, this role offers an engaging environment for individuals who enjoy dynamic work settings and customer interaction, with opportunities to build their hospitality career within a respected and supportive company.

Job Requirements

  • High school diploma or equivalent
  • availability to work evenings, days, and weekends
  • ability to stand and walk for extended periods
  • capability to lift up to 50 pounds occasionally
  • readiness to work in variable temperature conditions and narrow spaces
  • commitment to delivering excellent customer service
  • ability to use point-of-sale technology accurately

Job Qualifications

  • High school diploma or equivalent
  • prior experience in food service or customer service preferred but not required
  • ability to communicate effectively and clearly with guests
  • basic math skills for handling transactions
  • strong interpersonal skills and a positive attitude
  • ability to work in a fast-paced environment and handle multiple tasks
  • willingness to follow all health and safety protocols

Job Duties

  • Greet guests, communicate offerings, and answer any questions in a friendly manner
  • serve food and beverage items, following proper sanitation guidelines and adhering to all alcohol service policies
  • participate in the set-up of the kiosk, arrange inventory, and notify stand lead of any inventory shortages
  • maintain a clean appearance of the work area, including cleaning equipment
  • record all transactions via the point-of-sale system and maintain accurate cash count and balance banks at end of shift

Job Criteria

Experience

No experience required


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