Concessions Manager - Paycor Stadium

Aramark is a global leader in food, facilities, and uniform services, proudly serving millions of guests each day across 15 countries. With a strong commitment to service, Aramark unites its workforce around a shared purpose to deliver exceptional experiences to its clients, partners, and communities. The company fosters an inclusive and supportive environment where every employee has the opportunity to grow professionally and personally. Aramark is dedicated to equal employment opportunities and maintaining a diverse workplace free from discrimination based on various legally protected characteristics.

This employment opportunity is for a Concessions Manager position, a salaried role with a competitive compensation range of $65,000 to $75,000 annually. The role involves managing and overseeing dining operations that cater to customers who order prepared foods from customized menus. The Concessions Manager will be instrumental in developing and implementing dining solutions that align with customer needs and preferences, ensuring high-quality service and operational excellence. This management position provides an excellent opportunity for individuals looking to advance their careers in food service management within a reputable and growing company.

In this role, the Concessions Manager will take on multiple responsibilities connecting leadership, client relationships, financial performance, productivity, and compliance. Leadership duties include coaching and engaging team members using Aramark's proven coaching model, rewarding and recognizing performance, and conducting daily team briefings. The manager ensures all operations uphold stringent safety and sanitation standards, maintaining a healthy environment for customers and staff alike. Managing client relationships is critical, involving communication of operational progress and identifying client needs to tailor services accordingly.

Financial oversight is a key element of the role, where the manager is responsible for maintaining profit and loss (P&L) statements, meeting financial targets, and leveraging company processes and data analytics to drive improved margins. Productivity is enhanced through efficient operations, cost controls, and profit management, with adherence to Operational Excellence fundamentals such as food and labor initiatives. The manager must ensure their team is well-trained and capable of maintaining production quality and operational control.

Compliance with safety, health, labor, and wage regulations forms an essential part of the manager’s duties, ensuring the workplace remains safe and that all policies are strictly followed. Additional responsibilities include planning and coordinating food service activities to consistently deliver high-quality finished products to customers. At Aramark, employees are encouraged to embrace new skills and adapt to changing duties, embodying the company’s commitment to making positive impacts for both employees and customers.

The ideal candidate for this position will have at least one year of experience in a management role and a bachelor's degree or equivalent experience is preferred. Strong interpersonal skills, exceptional customer service capabilities, and the ability to foster effective relationships both within the team and with clients are critical. Physical requirements for the position include the ability to lift up to 50 pounds occasionally and stand for extended periods.

Aramark offers comprehensive benefit programs, including medical, dental, vision, and work/life resources, plus retirement savings plans and paid time off like parental leave and disability coverage. This role is designed to offer a challenging and rewarding career path where leadership, operational expertise, and customer service excellence are valued and developed.