Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $45,000.00 - $52,000.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
vacation days
Job Description
Oak View Group (OVG) is the global leader in venue development, management, and premium hospitality services for the live event industry. Renowned for its comprehensive 360-degree solutions, OVG manages a prestigious portfolio of world-class owned venues and maintains an impressive client roster including some of the most influential and highly attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions around the world. The company's innovative approach and commitment to excellence have positioned it as a trusted partner and a powerhouse in the live entertainment and sports venue sector. Their work extends beyond venue management to encompass all... Show More
Job Requirements
- Associate's degree or equivalent experience
- 3-5 years' experience in concessions or food and beverage management
- Strong computer skills including POS systems and Microsoft Office
- Excellent interpersonal and communication skills
- Ability to work flexible hours including nights and weekends
- Strong leadership and team management capabilities
- Knowledge of food safety, sanitation and alcohol service regulations
- Ability to handle cash and perform accurate reconciliations
- Capacity to work under pressure in a fast-paced environment
- Committed to maintaining a safe and positive work environment
Job Qualifications
- Associate's degree or greater in culinary management, business management or related field
- 3-5 years experience in concessions management or related food and beverage management
- Degree may be substituted by four or more years experience in concessions supervision or related position
- Solid working knowledge of Microsoft Office, POS systems, and timekeeping systems
- Experience training new employees and volunteers
- Advanced knowledge of inventory procedures and controls
- Experience ordering product for a high-volume facility
- Strong communication skills with employees, volunteers, management and guests
- Ability to make sound business and operational decisions quickly under pressure
- Ability to work well in a team-oriented, fast-paced environment
- Thorough knowledge of sanitation, food preparation, alcohol service policies and safety standards related to IEC operations
- Ability to perform basic math functions relevant to cash transactions, reconciliation and inventory
- Commitment to high standards of integrity, professionalism, ethics and confidentiality
- Nationally recognized food service sanitation training certification preferred
- Nationally recognized alcohol service training certification preferred
Job Duties
- Manage, develop and mentor concessions staff including initiating employee discipline
- Complete documentation of employee performance and attendance issues
- Ensure proper set-up of all concessions locations prior to doors including inventory verification and sanitation standards
- Oversee and ensure efficient execution of events with operational expertise
- Manage inventory control, product ordering and high volume sales
- Run all venue concessions operations before, during and after events including staff scheduling, POS monitoring, and guest complaint resolution
- Provide training for new and current employees on property procedures and best practices
- Cover or back-up open positions to ensure full operational compliance
- Provide direction and oversight to concessions supervisors, stand managers, cooks, and cashiers
- Ensure compliance with all state, federal and IEC policies related to alcohol service, food handling, sanitation and safety
- Report compliance issues immediately to Director of Food & Beverage
- Complete post-event evaluations, track shortages, generate reports, and serve as a POS resource
- Maintain a safe, harassment-free work environment and address safety concerns immediately
- Train and mentor event staff and volunteers promoting a cooperative workplace
- Gain working knowledge of all concession locations and facility access
- Perform all other tasks assigned by Director of Food & Beverage and General Manager
Job Location
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