Concessions Manager - College of Charleston - South Carolina

Aramark Collegiate Hospitality is a leading food service provider dedicated to delivering exceptional concessions and hospitality services across college campuses. Located at the College of Charleston in Charleston, SC, the division specializes in managing food and beverage operations within collegiate environments. Aramark is renowned for its commitment to quality, innovation, customer satisfaction, and operational excellence. As part of a global organization with a presence in 15 countries, Aramark serves millions of guests daily, focusing on creating positive impacts for employees, clients, and communities alike.

The role of Director of Concessions at Aramark Collegiate Hospitality is a pivotal leadership position responsible for overseeing and managing all aspects of the concessions department's food service operations at the College of Charleston. The position typically handles contract services generating between $500,000 and over $2 million in annual revenue. This role involves planning, managing, and guiding food and beverage service contracts to meet or exceed financial and operating goals, while ensuring client objectives and customer satisfaction are achieved. The services span not only food service but can extend to facility support, custodial services, retail, lodging, and transportation depending on client needs.

As a Director of Concessions, you are expected to be an experienced operations manager with the ability to lead a dynamic team that delivers exceptional service. Building a positive relationship with clients, understanding their business needs, and maintaining financial acumen are crucial components for success in this role. Safety is a top priority, and maintaining compliance with all applicable regulations and Aramark's standards is essential.

The Director will lead their team in operational expertise and hands-on execution management to ensure service excellence. Managing client and community relationships is key, with a constant focus on improving operations to optimize customer satisfaction and employee engagement. The role calls for the development and leadership of a competent management team to achieve organizational objectives.

The Director will recommend and implement strategies for service improvement and business growth while partnering with the Finance department to administer budgets effectively and design financial performance improvements. Compliance with local, state, and federal laws and maintaining accurate records is also a critical responsibility.

This position demands strong planning and execution skills for events and catering solutions tailored to meet customer needs. It requires the ability to build and maintain effective client and customer relationships and ensure consistent quality in event planning and execution.

Aramark offers a well-balanced benefits package, promoting a culture of health and wellbeing. Employees are equipped with the necessary resources to manage their health, family, finances, and professional future effectively. This role provides a unique opportunity to grow professionally within a supportive, mission-driven organization devoted to service excellence and professional development.