Concessions Kitchen Supervisor - UNC Sports - University of North Carolina

Aramark is a global leader in the provision of food services, facilities management, and uniform services, proudly serving millions of guests every day across 15 countries. As a company deeply rooted in service and united by a clear purpose, Aramark focuses on making a positive impact for their employees, partners, communities, and the planet. They are committed to fostering a welcoming and inclusive workplace where every employee has equal opportunity to participate in all facets of the company without discrimination on any legally protected basis. Aramark is dedicated to nurturing talent, fueling passions, and empowering professional growth, making it a preferred destination for those seeking meaningful careers and a strong sense of belonging. At Aramark, the mission to serve and the commitment to excellence shape every interaction and the company strives continually to create a supportive work environment that encourages employees to reach their full potential.

The Hourly Supervisor role at Aramark is integral to the success of their operational teams and overall business. This position focuses on driving profitability by ensuring the highest standards in customer service, safety, sanitation, quality, and consistency. The Hourly Supervisor actively contributes to sales growth and cost control through effective management of labor, production, supplies, and inventory. Responsible for daily staffing decisions and operational oversight, the Hourly Supervisor ensures that efficiencies are maximized and operational costs are held in check. This leadership role also involves regular auditing of service and quality, adherence to all established operational procedures, and the implementation of strategies designed to boost customer satisfaction and team performance. Acting as a mentor and coach, the Supervisor supports training programs and helps develop skills that enhance guest experiences, promote repeat business, and improve employee morale. Handling employee relations professionally and following company policies, this role also involves participation in performance management processes including annual reviews and interim issue resolution. The position demands attention to administrative details such as time and attendance tracking and maintaining compliance with all safety and health standards. Aramark emphasizes adaptability in their teams, acknowledging that job duties may evolve to meet dynamic business needs and commitments. For those passionate about leadership, customer service excellence, and contributing positively to a vibrant company culture, the Hourly Supervisor position offers rewarding challenges and substantial opportunity for professional development within a respected global organization.