Concessions, F&B lead

The establishment hiring for the Concession Stand Lead (Non Cashier) position is a dynamic food and beverage concession operation that serves a diverse customer base, including individuals attending events, special parties, and community functions. This operation is committed to maintaining high-quality service standards, food safety, and efficient concession management to ensure customer satisfaction and repeat business. They operate under stringent state and local government regulations concerning cleanliness and safety. The team environment focuses on collaboration among employees and with customers, fostering an inviting atmosphere that enhances the overall guest experience.

The Concession Stand Lead role is a critical position tasked with maintaining the concession stand's daily functions through direct involvement and effective delegation of responsibilities in coordination with the Director of Food & Beverage. This leadership position requires a multifaceted skill set, including strong customer service, organizational capabilities, and adaptability to fluctuating operational demands. The lead will handle supervising and training part-time employees, managing inventory, and ensuring compliance with safety standards. Additionally, this role demands proficiency in Point of Sale (POS) operations, basic accounting tasks such as cash handling, refunds, and voids, and the physical ability to perform tasks like food preparation, cooking, and stocking.

Offering competitive pay at $14 per hour for part-time employees and $15 per hour for full-time employees, this position appeals to motivated individuals seeking a leadership opportunity in the concession or restaurant industry. The Concession Stand Lead will be instrumental in upholdings cleanliness, efficiency, and customer service excellence throughout the concession stand, working both day and night shifts on weekdays and weekends. Candidates with prior concessions or restaurant leadership experience, strong communication skills, and the ability to manage a team in high-paced environments are highly valued. The role is integral to sustaining the business's reputation by creating a memorable guest experience that encourages return visits and positive word of mouth.

The role demands not only operational proficiency but also the capacity to maintain amicable relationships with customers, management, and colleagues to foster a collaborative work environment. The lead is responsible for end-of-day financial closeouts when the Director of Food & Beverage is not present and ensuring thorough inventory management, including waste tracking and replenishment of supplies. This position is suited for a proactive individual who thrives in dynamic settings, handles stress gracefully, and maintains high attention to detail, assertiveness, and a commitment to excellence. Reliable transportation to and from work is necessary to fulfill the responsibilities and commitment required by this role.