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Concessions Bartender | Part-Time |Dr. Phillips Center for the Performing Arts
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $10.98
Work Schedule
Flexible
Benefits
401(k) savings plan
401(k) matching
Job Description
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with an expansive platform offering venue development alongside comprehensive capabilities in venue management, hospitality, and sponsorship sales. Founded in 2015, OVG has rapidly established itself as a powerhouse within the live entertainment industry. The company proudly manages a portfolio that includes seven world-class owned venues and boasts a client base that features some of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. This diverse global presence highlights OVG's commitment to excellence and innovation in creating... Show More
Job Requirements
- Minimum 6 months of bartending experience required
- 1-2 years of verifiable experience in a fast-paced, upscale environment preferred
- ServSafe Alcohol or other responsible alcohol service certification preferred
- Ability to manage multiple priorities under pressure
- Strong interpersonal and communication skills
- Self-motivated with a collaborative team spirit
- Flexible availability including evenings, weekends, and extended hours during events
Job Qualifications
- Minimum 6 months of bartending experience required
- 1-2 years of verifiable experience in a fast-paced, upscale environment with a strong guest service focus preferred
- ServSafe Alcohol or other responsible alcohol service certification preferred
- Ability to manage multiple priorities under pressure while maintaining composure and professionalism
- Strong interpersonal and communication skills
- Self-motivated with a collaborative team spirit
- Flexible availability, including evenings, weekends, and extended hours during events
Job Duties
- Demonstrate ability to meet the company standard for excellence in the areas of guest service, interaction with co-workers, and uniform standards
- Follow the bar pre-shift notes and bar menus and provide service as described
- Serve alcoholic beverages following all proper procedures for serving alcoholic drinks, including state/federal regulations pertaining to the distribution of alcohol
- Responsible for learning or having knowledge of various beer, wine varieties & spirits available and being able to learn to suggestively upsell products to guests
- Pour drinks responsibly in accordance with company standards for serving size
- Check the guest's ID in accordance with state/federal regulations to verify the minimum age requirement for the purchase of alcoholic beverages
- Communicate a cut-off to a guest as required
- Listening and responding to any customer requests or concerns
- Bartenders are expected to de-escalate intoxicated guest situations
- If a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required
- Contact a management member if he/she is unable to resolve or make a decision beyond the scope of standard decision-making
- Request additional products or restock products as required
- Handle cash accurately, responsible for the issue bank at bar when applicable
- Maintains a clean and sanitary work station at all times
- Ensures bar equipment is clean & well maintained
- Other duties as assigned, such as set-up and breakdown of bar equipment as required and assisting with organization of the cooler
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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