Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $10.75 - $13.50
Benefits
free movies
Job Description
Marcus Theatres is a well-established entertainment company specializing in providing a premium movie-going experience across multiple locations. As a family-owned and operated business, Marcus Theatres has built a reputation for quality service and a commitment to creating memorable moments for every guest. The company operates a chain of movie theatres that combine state-of-the-art technology, comfortable facilities, and exceptional customer service to offer a unique cinema experience. With a focus on community engagement and staff development, Marcus Theatres is known for cultivating a positive workplace culture that encourages growth, diversity, and inclusion.
The position available is for a Concessions Attendant, a pivotal role within Marcus Theatres that directly impacts guest satisfaction and operational excellence. This part-time role offers a variable shift schedule, including the opportunity to work evenings, weekends, and holidays, making it ideal for individuals seeking flexible employment. Starting pay is competitive and designed to reward team members for their dedication and performance. Additional benefits include free movies, making it an attractive option for movie enthusiasts. The Concessions Attendant is responsible for supporting the overall theatre environment by providing outstanding customer service and maintaining cleanliness. Reporting to the theatre management team or General Manager, the concessions associate plays a key role in delivering a friendly, courteous, and efficient experience for guests.
Duties involve a combination of customer interaction, food preparation, and maintenance tasks. Associates will handle point-of-sale transactions, sell food and beverages, and meet sales goals through techniques like loyalty card sign-ups and suggestive selling. They follow strict food safety regulations and maintain the cleanliness of concession and beverage areas. The role demands strong interpersonal skills and a passion for hospitality. Candidates must be able to work effectively in a high-volume, fast-paced, team-oriented environment, showing flexibility to adapt to changing industry demands. Physical requirements include standing for extended periods, occasional lifting of items up to 35 pounds, and working in environments with moderate to high noise levels. The theatre enforces health and safety protocols such as wearing face masks during working hours.
Marcus Theatres is committed to diversity, equal opportunity, and creating an inclusive workplace where every employee is valued. This role offers excellent growth potential within the company, allowing motivated individuals to advance their careers in the entertainment and hospitality industry. Joining Marcus Theatres means becoming part of a community dedicated to delivering top-tier entertainment experiences while supporting employee development and well-being.
The position available is for a Concessions Attendant, a pivotal role within Marcus Theatres that directly impacts guest satisfaction and operational excellence. This part-time role offers a variable shift schedule, including the opportunity to work evenings, weekends, and holidays, making it ideal for individuals seeking flexible employment. Starting pay is competitive and designed to reward team members for their dedication and performance. Additional benefits include free movies, making it an attractive option for movie enthusiasts. The Concessions Attendant is responsible for supporting the overall theatre environment by providing outstanding customer service and maintaining cleanliness. Reporting to the theatre management team or General Manager, the concessions associate plays a key role in delivering a friendly, courteous, and efficient experience for guests.
Duties involve a combination of customer interaction, food preparation, and maintenance tasks. Associates will handle point-of-sale transactions, sell food and beverages, and meet sales goals through techniques like loyalty card sign-ups and suggestive selling. They follow strict food safety regulations and maintain the cleanliness of concession and beverage areas. The role demands strong interpersonal skills and a passion for hospitality. Candidates must be able to work effectively in a high-volume, fast-paced, team-oriented environment, showing flexibility to adapt to changing industry demands. Physical requirements include standing for extended periods, occasional lifting of items up to 35 pounds, and working in environments with moderate to high noise levels. The theatre enforces health and safety protocols such as wearing face masks during working hours.
Marcus Theatres is committed to diversity, equal opportunity, and creating an inclusive workplace where every employee is valued. This role offers excellent growth potential within the company, allowing motivated individuals to advance their careers in the entertainment and hospitality industry. Joining Marcus Theatres means becoming part of a community dedicated to delivering top-tier entertainment experiences while supporting employee development and well-being.
Job Requirements
- No minimum education required
- possess strong interpersonal, verbal, and written communication skills
- willing and motivated to learn new skills and tasks to meet the changing demands of the industry
- flexible and accessible work schedule that includes late evenings, weekends and holidays
- ability to work in a high-volume, fast-paced, team environment
- have a passion for delivering unparalleled hospitality and high quality food and service
- ability to follow all cleanliness, sanitation, and personal hygiene practices as mandated by the company and local regulatory agencies
Job Qualifications
- No minimum education required
- possess strong interpersonal, verbal, and written communication skills
- willing and motivated to learn new skills and tasks to meet the changing demands of the industry
- flexible and accessible work schedule that includes late evenings, weekends and holidays
- ability to work in a high-volume, fast-paced, team environment
- have a passion for delivering unparalleled hospitality and high quality food and service
- ability to follow all cleanliness, sanitation, and personal hygiene practices as mandated by the company and local regulatory agencies
Job Duties
- Complete transactions by greeting each guest, identifying the guest's request, completing loyalty transactions and thanking the guest
- Sell food and beverage items at the concession stand
- Meet sales expectations through loyalty card sign-ups, suggestive selling, upselling and sampling
- Operate point-of-sale terminals and make accurate change
- Prepare food and beverage orders while following company food safety policies, as well as those of local regulatory agencies
- Fill online concession orders and prepare for pickup
- Perform daily concession maintenance duties, including daily stocking
- Follow instructions on safe use of all chemicals/cleaning materials
- Clean and sanitize the concession stand and beverage areas for guests and associates
- Monitor and communicate social distancing guidelines
- Make certain guest service is friendly, helpful and fast
- Answer questions from guests and resolve any concerns
- Uphold Marcus' high standards and execute company-wide programs
- Assist with other functions as instructed by the General Manager or a member of the management team
Job Criteria
Experience
No experience required
Job Location
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