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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $18.00 - $20.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
flexible schedule
Professional Development
Employee Discounts
Retirement Plan
Job Description
The DCU Center in Worcester, Massachusetts is a premier multi-purpose arena and convention center offering a wide range of entertainment, sporting events, concerts, and community gatherings throughout the year. Operated under ASM Global, a leading venue management company, the DCU Center is committed to providing exceptional experiences for its visitors by maintaining high standards in operations, safety, and customer service. The facility attracts thousands of visitors annually and hosts events that require efficient and professional concession operations to ensure guest satisfaction and compliance with all relevant regulations.
The role of the Concession Supervisor at the DCU Center is c... Show More
The role of the Concession Supervisor at the DCU Center is c... Show More
Job Requirements
- High school diploma or GED
- basic working knowledge of concession/cafeteria operations
- basic working knowledge of cash handling procedures
- ServSafe certification
- alcohol training certification
- ability to interact with customers and coworkers to assure compliance with company service standards
- ability to observe customers to determine whether alcohol service is appropriate per local ABC laws
- ability to perform arithmetic operations involving all US monetary units
- ability to work in a team environment
- ability to work flexible hours including daytime, evening, weekends and holidays
- must be able to read, write and speak English
- professional appearance and attitude
- must be at least 18 years old
Job Qualifications
- High school diploma or GED
- basic working knowledge of concession/cafeteria operations
- basic working knowledge of cash handling procedures
- ServSafe certification
- alcohol training certification
- ability to interact with customers and coworkers to assure compliance with company service standards
- ability to observe customers to determine whether alcohol service is appropriate per local ABC laws
- ability to perform arithmetic operations involving all US monetary units
- ability to work in a team environment
- ability to work flexible hours including daytime, evening, weekends and holidays
- must be able to read, write and speak English
- professional appearance and attitude
- must be at least 18 years old
Job Duties
- Verify inventories prior to an event in each stand in assigned area
- complete administrative paperwork
- assist stand managers in solving any problems
- ensure each stand in assigned area complies with all company policies and procedures, safety, sanitation and liquor laws
- ensure customer service, proper inventory control, cash control, food production, set up, clean up and compliance of all company rules and policies
- work with stand managers to ensure compliance with all safety, sanitation and alcoholic beverage laws
- ensure state and local health requirements are met for food handlers and alcoholic beverage servers
- assist with opening, closing and employee check in duties
- provide direction to a staff of 5-50 employees including warehouse, stand workers, and bartenders
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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