Concession Stand Worker

The DCU Center is a premier entertainment and convention facility located in Worcester, Massachusetts. Known for hosting a wide array of events including concerts, sports events, conferences, and family shows, the DCU Center plays a significant role in the cultural and entertainment landscape of central Massachusetts. With its state-of-the-art facilities and commitment to exceptional guest experiences, the DCU Center is an important hub for community and city activities, attracting thousands of visitors annually. The center is operated in partnership with Legends Global, a renowned company in venue management and guest services, which brings a wealth of expertise in managing high-quality concession and hospitality services. The DCU Center is an Equal Opportunity/Affirmative Action employer that encourages women, minorities, individuals with disabilities, and protected veterans to apply for employment opportunities.

The role available at DCU Center is a Concession Stand Worker position, offering an hourly wage of $16.59. This role is vital in ensuring that concessions are operated efficiently, safely, and in a clean environment during the various events hosted at the center. The Concession Stand Worker will be responsible for the overall maintenance and upkeep of the concession stand, including general cleaning duties to maintain a sanitary and pleasant environment. They will also manage the accounting aspects related to cash and inventory, ensuring accuracy and transparency. This position requires adherence to strict cash handling procedures and compliance with all food and beverage regulations, including food safety protocols and alcohol service regulations, supported by ServSafe certification requirements.

The role also involves active participation in daily sales planning based on projections and peak hour demand, making sure adequate change is available and communicated effectively to the Concession Lead. Teamwork is emphasized as the employee will perform various location assignments and support the team to deliver excellent customer service. Although this position does not have supervisory responsibilities, it plays an essential role in contributing to the smooth delivery of food and beverage services during events. Successful candidates must be self-motivated problem solvers with professional communication skills and the ability to work flexible hours, including evenings, weekends, and holidays. Physical demands of the job include the ability to stand for long periods, walk and navigate stairs, and transport up to 50 pounds repeatedly. This opportunity at the DCU Center is ideal for individuals looking to be part of a dynamic entertainment venue with a supportive work environment and competitive pay.