TOCA Football logo

Concession Associate

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $13.50 - $17.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive pay
on-demand pay
flexible scheduling
Career growth and development
Employee assistance program
Active and fit membership
Benefits hub discount marketplace

Job Description

TOCA Soccer is a dynamic and innovative soccer training facility committed to the power of sport and the joy it brings to people of all ages and skill levels. At TOCA, we believe in crafting an environment that serves as a "third home" for our guests—a place where they can learn, grow, live, and play soccer in a supportive and engaging setting. Our mission is to provide everyone the opportunity to experience the joy and fulfillment sports can offer, regardless of their background or experience. We strive to create consistent, memorable experiences for anyone who interacts with TOCA, whether they are our dedicated team members or valued guests.

TOCA Soccer is more than a training center; it is a community where individuals come together to Play Hard, Care Deeply, Grow Together, Strive for Excellence, and Create Awesome Experiences. We are passionate about empowering people through sport and fostering a welcoming environment where everyone feels included and valued. Our commitment extends beyond just the game to creating a culture of teamwork, respect, and personal development.

We are currently seeking a Concessions Associate to join our team at our Wixom, MI location. This role is a part-time position that reports directly to the General Manager and offers competitive hourly pay with opportunities for internal growth. As a Concessions Associate, you will be a vital part of ensuring guest satisfaction and the smooth operational flow within the facility. Your role will involve preparing and serving concession items, managing cash transactions, maintaining clean and organized concession areas, and providing excellent customer service.

This position is perfect for someone who enjoys working in a fast-paced environment, values excellent service, and has a passion for helping others have a positive and memorable experience. The Concessions Associate plays a crucial role in creating an inviting atmosphere where guests feel welcomed and valued. Beyond the day-to-day tasks, you will embody the values of TOCA by interacting warmly with guests, assisting with inquiries, and contributing to an overall fun and enjoyable environment.

Joining TOCA comes with several perks, including flexible scheduling options, access to TOCA Treats such as competitive pay and on-demand pay, career growth and development opportunities, an Employee Assistance Program, active and fit membership benefits, and discounts through our Benefits Hub Marketplace. Employees also enjoy perks like free training sessions, discounted classes, free league play, birthday party benefits, food and beverage discounts, and more. TOCA fosters a positive and supportive team culture that encourages continuous improvement and strives for excellence in everything we do.

Job Requirements

  • High school diploma or equivalent
  • Previous customer service, hospitality, or guest relations experience
  • Excellent interpersonal and communication skills to engage with guests, teammates, and leadership
  • Passion for creating an inviting and welcoming environment that aligns with TOCA Soccer values
  • Ability to work in a fast-paced environment with a smile
  • Proficiency in basic math skills and cash handling
  • Flexibility to work evenings, weekends, and holidays
  • Ability to kneel, bend, reach, climb, and stand for long durations of time
  • Ability to move and lift equipment and supplies of 30 plus pounds

Job Qualifications

  • High school diploma or equivalent
  • Previous customer service, hospitality, or guest relations experience
  • Excellent interpersonal and communication skills to engage with guests, teammates, and leadership
  • Passion for creating an inviting and welcoming environment that aligns with TOCA Soccer values
  • Ability to work in a fast-paced environment with a smile
  • Proficiency in basic math skills and cash handling
  • Flexibility to work evenings, weekends, and holidays
  • Ability to kneel, bend, reach, climb, and stand for long durations of time
  • Ability to move and lift equipment and supplies of 30 plus pounds

Job Duties

  • Provide exceptional customer service with a friendly and positive attitude
  • Prepare and serve a variety of concession items, from popcorn and nachos to refreshing beverages
  • Handle cash transactions accurately and efficiently
  • Keep concession areas clean, organized, and stocked with tasty treats
  • Assist with maintaining a welcoming and enjoyable atmosphere for guests

Job Criteria

Experience

Entry Level (1-2 years)


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