Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $90,000.00 - $100,000.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
performance bonuses
Job Description
Highgate Hotels is a leading real estate investment and hospitality management company renowned for its innovative approach in the industry. With a commanding presence in major U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, Highgate is rapidly expanding its footprint in Europe, Latin America, and the Caribbean. The company's portfolio boasts an aggregate asset value exceeding $20 billion, generating over $5 billion in cumulative revenues. Highgate excels in providing expert guidance throughout the entire hospitality property cycle—from planning and development to recapitalization and disposition. It also offers specialized resources including bespoke hotel brand development and... Show More
Job Requirements
- High school diploma or equivalent
- experience in hotel or related field preferred
- skilled in Windows, spreadsheets and word processing
- ability to work long hours occasionally
- ability to lift up to 20 pounds occasionally
- effective verbal and written communication skills
- strong multitasking and prioritization abilities
- attentive and courteous service manner
- high personal grooming standards
- willingness to attend all required meetings and trainings
- capability to work M.O.D. coverage as needed
- regular attendance in compliance with scheduling
- commitment to safety and operational standards
- ability to handle problems proactively
- ability to maintain confidentiality
- perform other duties as assigned
Job Qualifications
- College coursework in related field helpful
- experience in hotel or related field preferred
- high school diploma or equivalent required
- skilled in Windows, company-approved spreadsheets and word processing
- effective verbal and written communication skills
- attentive, friendly, courteous and service-oriented manner
- ability to multitask and prioritize departmental functions
- effective listening and problem-solving skills
- ability to maintain confidentiality
- attend all required meetings and trainings
- maintain personal appearance and grooming standards
- comply with Highgate Hotel standards
- capable of understanding and evaluating complex information
Job Duties
- Attend daily Highgate Hotel Business Review meeting
- develop full working knowledge of hotel operations including Food and Beverage, Guest Services and Reservations
- develop and enforce company sales policies and SOPs among team
- meet or exceed set sales goals
- operate Sales Department within established budget
- participate in assigned M.O.D. and Saturday office coverage
- initiate and follow up on leads
- maintain active sales solicitation program
- monitor top accounts production and market trends
- maintain regular contact with existing accounts
- meet or exceed sales solicitation call goals
- invite clients for entertainment, lunches, tours and site inspections
- assist with special promotions such as parties and sales blitzes
- prepare required reports timely
- conduct professional site inspections highlighting property features
- manage business using computerized sales management system
- meet and greet onsite contacts
- adhere to Prime Selling Time
- develop networking opportunities through community and professional events
- review meeting planner evaluations and ensure follow-up
- entertain clients
- handle inquiries as part of Inquiry Day Program
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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