You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.00 - $29.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
Equal opportunity employer
Job Description
HRI Hospitality is a distinguished company in the hotel ownership and management industry, renowned for its unique approach to expanding the possibilities of historic restoration and new property development. With a strong history of revitalizing properties to their former grandeur and creating vibrant hubs within urban communities, HRI Hospitality stands at the forefront of innovative hospitality experiences. The company manages a diverse portfolio of brands and locations, providing dynamic career growth opportunities for professionals passionate about delivering warm welcomes and unforgettable guest experiences. HRI Hospitality takes pride in its commitment to enhancing the quality and vibrancy of its properties while... Show More
Job Requirements
- A minimum of one year of front office experience preferably within a Hilton, Marriott, Hyatt or other hotel brand
- must have a flexible schedule and be available to work weekends, holidays and overnight shifts
- must have exceptional customer service skills
Job Qualifications
- At least one year of front office or customer service experience
- proficiency with sales and catering software or similar systems
- strong organizational and communication skills
- experience preferably within Hilton, Marriott, Hyatt, or similar hotel brands
- ability to work flexible schedules including weekends, holidays, and overnight shifts
- exceptional customer service skills
- familiarity with hotel sales and catering operations
- basic knowledge of group reservation procedures
Job Duties
- Point of contact for non-direct calls into the executive office and sales
- direct calls and emails for leads to the appropriate sales and catering managers
- coordinate with front office on daily showrooms and communicate information to sales and catering managers
- assign group leads from all lead channels to appropriate sales and catering managers
- ensure all leads are entered into on-property sales and catering software
- print and distribute group pick up and group cut off reports weekly for assigned hotels
- load new groups and build booking links
- conduct quarterly audits from sales systems and PMS systems to ensure accuracy
- make reservations for BT managers and input rooming lists for group sales managers
- pull rooming lists upon request
- actualize room blocks, catering and banquet functions post group departure
- manage group commission by verifying and processing payments once approved
- run daily transaction, activities, group in-house reader boards, and SALT reports
- run weekly BEO, resume, and daily events reports
- assist and create group resumes for each sales manager in advance of group arrival
- create personalized menus, directional signage, table numbers, name tents, and buffet cards for groups
- create and file folders for sales and catering contracts
- process deposit checks
- attend property staff and other meetings as requested
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
Nearby Cities