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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.25 - $20.50
Work Schedule
Standard Hours
Benefits
Multiple Tiers of Medical Coverage
Dental and Vision Coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
Grand Bohemian Mountain Brook is a distinguished luxury boutique hotel located in the prestigious Mountain Brook community near Birmingham, Alabama. This award-winning AAA Four Diamond property is renowned for its unique blend of artistic expression and Southern hospitality, creating a setting that offers guests more than just a stay — it offers an extraordinary lifestyle experience. The hotel features an impressive range of amenities, including the acclaimed Poseidon Spa, a lively rooftop restaurant and bar, and interactive wine-blending and cooking classes emphasizing farm-to-table culinary excellence. With elegantly appointed guest rooms and suites, thoughtfully designed event spaces, and a celebrated art... Show More
Job Requirements
- high school diploma or equivalent
- prior experience in hotel reservations or group sales preferred
- proficiency with Microsoft Office and hotel reservation systems
- strong organizational and communication skills
- ability to work effectively in a fast-paced team environment
- fluency in English
- attention to detail
- ability to multitask and manage time efficiently
Job Qualifications
- prior experience in reservations or group sales in the hospitality industry preferred
- strong attention to detail and organizational skills
- excellent communication and customer service skills
- fluent in reading, writing, and speaking English
- ability to multitask and prioritize effectively in a busy setting
- proficiency in Microsoft Office and hotel reservation systems
Job Duties
- coordinate group reservations effectively to meet client needs
- assist front office with pre-registration of VIPs and preferred accounts
- prepare and update 10-day forecast reports regularly
- generate and manage Group Commitment reports
- communicate clearly with sales and events teams to ensure all reservation details are accurate and complete
- provide exceptional customer service to internal and external clients
- prioritize tasks and multitask in a fast-paced environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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