Complex Food and Beverage Manager

Kyle, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $41,600.00 - $67,400.00

Work Schedule

Standard Hours

Benefits

Medical

Dental

Vision

401K with company match

Free room nights

discounted room rates

Free parking

Paid Time Off

Wellbeing initiatives

Retail Discounts

Job Description

Bunkhouse is a distinctive hospitality company recognized for creating memorable and authentic guest experiences that transcend the traditional hotel stay. Rooted deeply in the communities where it operates, Bunkhouse prides itself on its passion for design, meticulous attention to detail, and a steadfast commitment to cultivating a connection to the local culture and sense of place. This ethos is embedded throughout its properties, making them stand out in the hospitality industry by offering guests not just a place to stay but a deeply engaging community experience. Bunkhouse properties are popular destinations that resonate with visitors who seek more than just accommodation; they desire an experience imbued with creativity, authenticity, and local flavor. The company is known not only for its aesthetic appeal but also for fostering a welcoming atmosphere that celebrates the spirit and identity of each location it serves.

The opportunity at hand is for a Complex Food & Beverage (F&B) Manager to join Bunkhouse's dynamic team. This role plays a critical part in bridging the culinary and beverage experiences across key venues within the companys portfolio including the Hotel San Jose and the Austin Motel. The Complex F&B Manager is responsible for overseeing a broad spectrum of operations such as kitchen management, bar services, event catering, and room service. This role specifically manages notable outlets like the San Jose Lounge, Rockys, and the Austin Motel Pool, ensuring they maintain their unique ambiance and service standards. Essential to this position is leadership and staff development; the manager will spearhead recruitment, training, and ongoing development of the F&B team, fostering a positive and productive work culture.

Beyond operational oversight, the Complex F&B Manager collaborates closely with other hotel departments to optimize labor scheduling and operational efficiencies. They are tasked with continuously enhancing menu and beverage offerings, maintaining consistency and quality across all outlets, and resolving any guest issues promptly and professionally. This role requires strong communication skills, conflict resolution capability, and adherence to company policies and culture, projecting the Bunkhouses values to staff, guests, vendors, and partners alike. The position offers an exciting challenge for a motivated and organized professional eager to contribute to a brand known for its creative spirit and community engagement while leading a passionate team dedicated to exceptional guest experiences.

Job Requirements

Bachelor's degree in hospitality management or related field preferred
Minimum of 3 years experience in food and beverage management
Demonstrated ability to lead and motivate teams
Strong organizational and multitasking skills
Excellent interpersonal and communication abilities
Knowledge of safety and sanitation standards
Proficiency with operational software and systems
Ability to work flexible hours including weekends and holidays

Job Qualifications

Proven experience in food and beverage management
Strong leadership and team development skills
Excellent communication and conflict resolution abilities
Knowledge of hospitality industry standards and practices
Ability to manage multiple food and beverage outlets
Experience in staff training and development
Familiarity with operational and financial performance metrics
Commitment to maintaining high standards of quality and customer service
Understanding of labor scheduling and cost control
Ability to uphold company culture and values

Job Duties

Oversee and run service by setting the example
Oversee and ensure quality of the beverage programs
Oversee and ensure quality of the kitchen and food program
Standardize and document staff training to ensure consistency in service and product
Lead recruiting, developing, and training efforts for the F&B management team
Create a positive work environment for all F&B employees, leading by example
Uphold Bunkhouse customer service standards at all F&B outlets
Personally handle resolving guest complaints regarding F&B operations
Ensure staff has a complete understanding of their job requirements and enough training before holding them accountable for results
Ensure regular performance evaluations are being conducted for all F&B staff
Maintain awareness of documentation needed and retained in employee files
Develop and maintain in-depth knowledge of the market to promote brand awareness, competitive analysis, and opportunities for demand generation
Maintain a system of on-site inspections to ensure the interior and exterior of F&B outlets meet or exceed quality standards
Provide effective direction to leaders regarding operational and procedural standards
Assist hotel management teams in developing labor schedules to optimize labor and profitability of F&B outlets on property
Develop and implement corrective action plans to address operational deficiencies and areas to improve efficiency
Monitor periodic operational/financial performance metrics and provide in-depth analysis to the Hotel General Manager & Hotel Manager, review labor standards on a weekly basis to ensure controls are in place
Ensure open lines of communication with staff, all departments, and upper management via email, logbooks, meetings, etc., to ensure all needs of the hotel are met
Maintain a high level of cleanliness and safety in the work area
Ensure that all equipment is maintained in good, safe working condition
Maintain an increased awareness of safety issues throughout the property
Perform other tasks and duties as needed or as directed