Complex Event Manager - Highgate Growth

Las Vegas, NV, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $46,300.00 - $67,300.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Holiday pay

Employee Discounts

Professional Development

Job Description

Highgate Hotels is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Established as a dominant player in major U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, Highgate continues to expand its presence rapidly in Europe, Latin America, and the Caribbean. The company manages a global portfolio of properties with an aggregate asset value exceeding $20 billion and generates over $5 billion in cumulative revenues. Highgate offers expert guidance across all stages of the hospitality property cycle, from initial planning and development to recapitalization and disposition. Known for... Show More

Job Requirements

High school diploma or equivalent
2 - 5 years of experience in hospitality or event management
Proficiency in Microsoft Windows and office software
Knowledge of food and beverage service standards
Understanding of relevant health and safety regulations
Strong interpersonal and communication skills
Ability to multitask and prioritize effectively
Willingness to work flexible hours including weekends and holidays
Ability to lift or move light objects up to 20 pounds
Commitment to maintaining confidentiality

Job Qualifications

2 - 5 years of progressive experience in a hotel or as a meeting planner
Proficient in Windows, company-approved spreadsheets and word processing
Knowledge of food and beverage preparation techniques
Understanding of health department rules and regulations
Familiarity with Nevada liquor laws and regulations
Experience with Marriott Consolidated Inventory System CI is a plus
Flexibility to work long hours
Ability to work weekends and holidays
Capable of light physical work involving lifting or moving up to 20 pounds

Job Duties

Maintain a warm and friendly demeanor at all times
Communicate effectively both verbally and in writing with all levels of employees and guests
Listen to, understand, and clarify concerns raised by employees and guests
Multitask and prioritize departmental functions to meet deadlines
Approach all encounters in an attentive, friendly, courteous, and service-oriented manner
Attend all required hotel meetings and trainings
Participate in manager on duty coverage as required
Maintain regular attendance in compliance with Highgate Hotel standards
Maintain high standards of personal appearance and grooming
Comply with Highgate Hotel standards and regulations for safe and efficient operations
Maximize efforts towards productivity and assist in implementing solutions for problem areas
Handle problems by anticipating, preventing, identifying, and solving them
Understand and evaluate complex information to meet objectives
Maintain confidentiality of information
Perform other duties as requested by management
Manage existing accounts and follow up with client re-solicitation to capture future business
Respond to requests by meeting planners immediately
Interact with outside planners and vendors for event setup
Maintain pricing integrity and propose upscale menus for clients
Create, review, and revise rooming lists and VIP lists
Manage function book and adjust space to maximize revenue
Be visible on the floor and assist staff during functions
Respond promptly to guest complaints
Keep manager informed of all significant matters
Work with food and beverage managers and keep them informed of issues
Prepare and submit required reports timely
Know meeting room setups and capabilities
Know sleeping room configurations and types
Have comprehensive knowledge of all operational departments including guest services, reservations, housekeeping, audiovisual, switchboard, accounting, restaurants, bars, and engineering
Conduct or participate in departmental and hotel training
Plan and execute holiday and special events with Catering and Event Managers
Use feedback from meeting planner evaluations to improve service and quality
Coordinate ongoing implementation of Highgate Hotel enrichment philosophy
Ensure department participation in monthly team meetings
Lead weekly meetings such as BEO, ESS, and Resume
Focus team on contributing to guest service and audit scores
Conduct meetings according to Highgate Hotel standards

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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