Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $46,300.00 - $67,300.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Flexible work schedule
Job Description
Highgate Hotels is recognized as a premier real estate investment and hospitality management company, standing out as an innovator within the industry. With a dominant presence in key U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, Highgate has rapidly expanded its portfolio to include valuable properties across Europe, Latin America, and the Caribbean. The company's aggregate asset value exceeds $20 billion, generating over $5 billion in cumulative revenues through its extensive portfolio of global properties. Highgate is dedicated to providing expert guidance throughout all stages of the hospitality property cycle, encompassing planning, development, recapitalization, and disposition.... Show More
Job Requirements
- High school diploma or equivalent
- 2 - 5 years of relevant hotel or meeting planning experience
- Proficiency with Microsoft Windows and related productivity software
- Knowledge of food and beverage preparation and health regulations
- Understanding of local liquor laws
- Physical ability for light work occasionally lifting up to 20 pounds
- Flexibility to work long hours including weekends and holidays
- Strong communication and interpersonal skills
- Ability to multitask and prioritize duties effectively
- Maintain confidentiality and professionalism at all times
Job Qualifications
- 2 - 5 years of progressive experience in a hotel or as a meeting planner
- Proficient in Windows and company-approved spreadsheets and word processing
- Knowledge of food and beverage preparation techniques
- Familiarity with health department rules and regulations
- Understanding of Nevada liquor laws and regulations
- Experience with Marriott Consolidated Inventory System "CI" is a plus
- Ability to work flexible and long hours
- Availability to work weekends and holidays
- Capable of exerting up to 20 pounds of force occasionally and up to 10 pounds frequently or constantly
Job Duties
- Maintain warm and friendly demeanor at all times
- Effectively communicate verbally and in writing with employees and guests
- Listen to and address concerns raised by employees and guests
- Multitask and prioritize departmental functions to meet deadlines
- Attend all required hotel meetings and training
- Participate in management coverage as required
- Manage and follow up on existing accounts for future business
- Respond immediately to requests from meeting planners
- Coordinate with outside planners and vendors for event set-up
- Maintain pricing integrity and propose upscale menus
- Create, review and revise rooming and VIP lists
- Manage function bookings to maximize revenue
- Assist staff during functions as needed
- Respond timely to guest complaints
- Keep management informed of issues requiring attention
- Collaborate with food and beverage managers on emerging issues
- Prepare and submit reports timely
- Have comprehensive knowledge of hotel operational departments
- Conduct and participate in departmental and hotel training
- Plan and execute holiday and special events
- Use feedback to improve service and quality
- Coordinate implementation of Highgate Hotel Enrichment service philosophy
- Lead weekly team meetings and focus on guest service and audit scores
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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